GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, and phones for cash or store credit. Reviews note that employees are often knowledgeable, helpful, and focused on getting customers the best deal, with staff frequently going above and beyond to provide good service. However, experiences can vary by location. Some customers report issues with price accuracy between the online store and in-person pickup, noting that advertised prices are not always honored in the store. The product selection has also shifted for some, with a perception of more fandom merchandise and a smaller selection of used consoles and core gaming items compared to the past.
Staff was very polite and accommodating. It was a store that was several miles further than normal for me. And was the only location that had the item available. They held it for me and genuinely made and effort to accommodate the inconvenience. The hospitality made a difference and was appreciated.
August 2025
Always so nice they look up stuff for you to help you find what you need best store of game stop in Lansing
January 2025
Brandon was very helpful and very knowledgeable We had best customer service, thank you
