“I have visited this hardware for the past couple of years and found the people here very helpful and polite. The minute you through the door you are greeted and waited on. Good business.”
“Every time I go into Gill-Roy’s Hardware Store, they have the obscure little things I need for a project. Everyone there is always very knowledgeable and helpful as well.”
“The lady's were very helpful! I needed a part for one of my old acetylene tanks for hook up they new right from the start what part I needed. They are friendly and very knowledgeable.”
“Purchased a generator, 10 days later, it would not run. They upgraded me, and I paid the difference. I am very pleased with my inverter generator. Great team, no hassle with receipt.”
“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service. Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price! Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store. I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value. I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”
“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service.Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price!Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store.I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value.I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”
“First time ordering pizza from them and was pleasantly surprised . Got the Butchers choice , there were more toppings than crust which was awesome . Most pizza places fill you up on a thick crust , not this place . Thank You ladies wonderful job”
“TSC Midland walk-in Vet Clinic is so convenient. Its so hard to get same day vet appointments & this is a walk in clinic. I have been there several times and have been very pleased with every visit. Plus the vet & staff are always pleasant and professional. Thumbs up to TSC!!!”
“I've shopped at a million of these places, and it's always good. But this one has JUSTIN! He helped me find a charger for my drills, then (!) helped me find a few other things around the store. He could've left after the charger, but he was down to get my whole list found. He was extremely kind and one of the most helpful people I've ever had at Lowe's (or that other orange place). Seriously if his boss is reading this give the guy a raise or promotion. He deserves it!”
“A huge Thank You to employee James at the Midland Home Depot. He saw me walking in with my portable 02 tank and offered to do my shopping while I could sit near the front door. It was a bad breathing day for me, so I really appreciated James going out of his way to help me. Thank You James!!”
“Things were a little unorganized because they were rearranging departments. But the gentleman that helped me found exactly what I was looking for. I left a happy woman and I will be back.”