Verizon offers a wide range of mobile, 5G home internet, and business services at their Midland store. Customers can visit the store or schedule an online appointment for their convenience. The store also provides online order pick-up options, including free 2-day shipping, express lockers, and same-day delivery where available. The Verizon team in Midland is praised for their exceptional customer service. Customers have had positive experiences with employees like Robbie, Derek, James, Bill, and a supervisor, who have been described as phenomenal, professional, friendly, and extremely helpful. The store is known for its knowledgeable and courteous staff, who ensure that customers understand how to use their products before leaving.
We were helped by Rob who was incredibly kind and patiently answered all of our questions. We’re so grateful for all of his help in straightening out our phones lines and helping me upgrade my phone. He was so genuine and sweet and made the process smooth and efficient. Thanks for your help Rob! :)
December 2025
Went in to transfer phone services, upgrade my phone, and purchase a watch. I had a wonderful experience thanks to Taylor, Angel, and Matthew. Great customer service, quick and easy process, attentive to detail, and they made sure to help me get the best rates and deals. Phenomenal service overall :)
November 2025
Nice people, saved me money. I go way out of my way to go to this store.
