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“I have to say that Jake and Peter we so very helpful. Jake helped me open my account with new phone and watch. Both guys are really knowledgeable and took the time to really help me understand my new devices.”
“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“Rita was awesome! The store was extremely busy and she managed it all effortlessly. She was attentive and helpful. Great experience and I'll always go to that store and Rita for all of my needs and purchases.”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
“I had no idea you could get a home internet modem right from the store and a Direct TV box too! Jesse, Brandon, and Brendan were all fantastic! They helped me get all new services for way lower price than Xfinity, and I was able to get my new cell phone the same day! And I didn’t I have to wait at all to be seen!”
“Tawsif is amazing. After a terrible experience in at the Richmond location we decided to come here instead. Tawsif got us everything we wanted and was very honest and upfront with us about charges and everything. Highly recommend this location!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“Switched from T-Mobil to AT&T with Nathan and paid off T-Mobile phone which AT&T is reimbursing, got a free 17 pro max and saved $30 a month on unlimited all. Happy with the change and the service!”
“Shantrice is absolutely amazing! She gave my mom and I every discount available, Shantrice and my mom both are fighting stage 4 cancer. And we bonded talking about our experiences. She was very kind and knew exactly what she was talking about in terms of phones and even spent an hour transferring my Auntie's 11 year old phone data to her new phone! Shantrice gave us the best phone store experience we have ever had!
I’m not sure if the bot sent my review so I pasted here again.”
“Fadi was personable and kind. He was so helpful during my entire upgrade experience. Thank you Fadi. You are the best. I will recommend you to friends and family.”
“I absolutely love jasmine she so professional she helped everything I come in... everybody else there is very rude and always look like don't want be bothered... so make yall ask for jasmine she will always help you”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Bashar A is an excellent representative. I'm an old man set in my ways. He answered all my questions patiently and in a way I could understand. He sold me a new phone and Direct TV. I'm comfortable with my purchases.
Dave V”
“Jacob took care of me and transferred all my information over to my new phone he even spent 2 hours doing it I will be back for all my phone needs this store is great.”
“Louis and Antonio were so sweet!! Well mannered gentleman and they took care of my family and I so well. Phone stores are always a drag but they were so patient. Best phone store experience! Thanks guys!!”
“This was the best phone store experience. I think I’ve ever had. Abdullah was quick yet thorough and helped me with everything that I needed. Highly recommend coming to the store.”
“Location: Hall Road & Schoehenerr
Aminul was amazing, very professional, personable, efficient and helpful. Gave me a bunch of options and was transparent and ultimately left a happy customer with a new iPhone 17 pro upgraded from my 15pro and wasn't inconvenienced in my day.”
“We had another great experience at this Verizon store! Fadi was incredibly helpful, patient, and took the time to make sure all of our needs were met. He answered all of our questions, helped us find the best options, and made the entire process smooth and stress-free. Highly recommend!”
“Austin was/is fantastic in setting me up
with new cell phone, “landline”, internet. Cannot say enough how much he went out of his way to be sure his customers were set with their Verizon products and services! Thank you Austin!”
“Isabel (or Isabella I have a horrible memory) helped a lot! She was super nice and helped me through everything and finally got a new phone! Thank you! Great customer service!”
“Joe went above and beyond to help me out recently with getting my kid a new phone after he shattered his nearly brand new one and I was super tight on cash. I've been down on my luck lately and Joe's kindness was everything! Top tier customer service. 👌”
“Arron was great helped me set up my new phone and took time to understand my concerns. Other store on gratiot didn’t help me so I’m glad I came here. Usually phone store experiences suck but this was great thanks to Aaron.”
“What a wonderful experience visiting the Chesterfield 23 mile Victra Verizon Store on Sunday May 19th. Fahad took very care of us, listening to our needs he made recommendations that fit exactly what we were looking for. My goodness, went in to add our watches to our accounts …and left with new phones!”
“I stopped by Yesterday, Sunday February 15 and the Sales Associate Corey was helping an elderly guy with his phone which was very impressive! Then he helped me with my phone as well! Great customer service! Appreciate you Corey”
“I love this place. I've been going there 13 years. People are always friendly and the store is clean and well stocked. Also very conveniently located. It's a great place, what more can I say. 🙂”
“I had a great experience at the Boost Mobile store on 12 Mile and Hoover. Anthony, the salesperson, was incredibly kind and patient throughout the entire process. He helped me upgrade my phone and made sure all my data, apps, and contacts were transferred smoothly to my new device without any issues. He took the time to explain everything clearly and made the whole experience easy and stress free. It’s not often you get this level of customer service anymore. I highly recommend this location!”
11:00 AM - 6:00 PM
28835 Gratiot Ave, Roseville
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“Wow! Shaniece was all business! ⚡️ She navigated getting our new Apple phone logged onto our business acccount before I could finish this review—amazing speed & efficiency!
Loved the customer service! Place has tons of parking off the main road—highly recommend ?”