Bob Kern's Auto Repair is a reliable and customer-focused auto repair shop located in Mt. Morris. The business is praised for its exceptional service, with customers highlighting the staff's willingness to go above and beyond to assist them. The shop is commended for its ability to accommodate customers, even on Saturdays, and for its efficient turnaround time. Customers appreciate the clear communication and transparency provided throughout the repair process, as well as the technicians' thorough inspections and attention to detail. The business is also recognized for its flexibility in handling various customer needs, such as providing used tires, replacing sensors, and balancing tires. Customers have expressed satisfaction with the quality of the work and the fair pricing, with one noting that the final cost came in under the initial estimate. Overall, Bob Kern's Auto Repair is highly recommended by its customers, who appreciate the dedicated and hardworking staff, the reliable service, and the commitment to customer satisfaction.
Bob kerns great customer service. Always been there for me whether it's a oil change,set of matching tires. Great service on Cadillac DTS platinum
June 2026
These folks went to bat for us with a warranty company, completed a fast and accurately priced repair and were super cool through the whole process. They did an entire engine replacement- they know their shit. We won't be taking our cars anywhere else.
June 2026
We were traveling to the UP and noticed we had a shake and figured it was probably the tires needing rotated and balanced. We pulled off the highway and stopped here and we were in and out within 10 mins. Great fast customer service! Thanks guys!
