“Employee that helped me was very knowledgeable an willing to help without prompting. But not all Employees are willing to help when you need help. But definitely better then other auto stores in North Muskegon.”
“Walked in and was greeted (this makes a huge difference in auto stores as most do not greet in muskegon), gentleman was busy with a customer but still greeted, then when it was my turn was happy to help, professional, fast, knowledgeable and very polite. Rep that helped is named Adam based on his name tag. Will continue returning only to Oreilys on Apple Ave because of this atmosphere that made me feel comfortable to ask questions and actually get help in a professional manner. Thank you to Adam for your help today!”
“3rd party experience only, gotten many a product from here for all various types of projects, and know that even though I haven't personally been in the shop, they're the people/place to go to around here for seriously...anything...battery. Because if it's not on hand(but usually is) they will get it quick, like 24 max 48 hrs. Everyone I know who did do the actual in person impromptu walk ins, their customer service is retold as usually impeccable, and casual. Support local biz too right?”