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“I’ve visited the store several times for simple needs like paying a bill or purchasing a phone case, and I’ve always been very satisfied with the service. Recently, after upgrading our phones, AT&T failed to send a shipping label for one of the devices. After multiple unsuccessful calls to the provided support numbers, I came into the store for help.
Allen was extremely helpful—he guided me through the necessary steps, spoke directly with customer service to clarify the issue, and ensured the shipping label was emailed to me. He also printed two copies of the label, one for the package and one for our records, in case any issues arise.”
“Logan was on point, saved me money and moved faster than any costumer service I’ve ever had. Walked in thinking I was gonna spend a lot to upgrade, he showed me what policies I had in place and got me a bread new phone for way cheaper. Goated”
“This Macomb location service is by far the very best in the area. I have been to several locations & never serviced as well as the staff in Chesterfield. ❤️Love this store!
The experience we had in the Chesterfield location, with the Mgr, Rita and her staff, was so great! Their kindness and customer service made us decide to keep our service. I was about to cancel it all & go to another carrier. I am so glad we were able to get all of our issues resolved. Thank you so much, Rita! You guys rock! You＆your staff are the best! Have a very Happy New Year!”
“What a wonderful experience visiting the Chesterfield 23 mile Victra Verizon Store on Sunday May 19th. Fahad took very care of us, listening to our needs he made recommendations that fit exactly what we were looking for. My goodness, went in to add our watches to our accounts …and left with new phones!”
“Moe and Richie were very helpful and friendly in giving me the service and phone I wanted thank you both for all your help and being polite and informative ?”
“Came in on May 9th to get an upgrade. Didn't get the gentleman's name, my fault, but he helped me tremendously. Once I figure his name out I will definitely update my review to give him recognition!”
“Top notch customer service provided by Robert. Answered all our questions, made updates that saved us on our monthly bill and fixed my husband’s phone all with a smile! Very much appreciated”
“VERY GOOD STORE AND AMAZING HELP they have everything I needed I recommend it a lot if you go there you will fine everything you need the workers are super nice and helpful I recommend it go there and you will fine anything you desire RECOMMEND IT!!!!!!”
“I’ve been coming to this location for 4 years; And I must say out of all my 45 years of living, London Lamour Is Superior; She is the best damn thing that has happened for this location; From the way she talks to her staff to the way she treats her customers; She’s thorough and passionate. You can truly tell, She love what she does; It’s definitely an experience once you walk through those doors. She got me and my family into fully protected phones , from cases and screen protectors, to fully insuring our phones with the cricket protect plus plan; At a great price. I hope this joke of a company doesn’t run her away; We need more people like her.”
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“The Chesterfield AT&T on 23 Mile in the Fields Plaza has exceptional customer service. Allen and Tyler went above and beyond to help us yesterday with the upgrade and purchase of new phones for my parents. Allen and Tyler went over options and different style phones that would be best them. They were very patient in helping my mom with her decisions and purchase. A++ customer service”