“What a wonderful experience visiting the Chesterfield 23 mile Victra Verizon Store on Sunday May 19th. Fahad took very care of us, listening to our needs he made recommendations that fit exactly what we were looking for. My goodness, went in to add our watches to our accounts …and left with new phones!”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“I’ve visited the store several times for simple needs like paying a bill or purchasing a phone case, and I’ve always been very satisfied with the service. Recently, after upgrading our phones, AT&T failed to send a shipping label for one of the devices. After multiple unsuccessful calls to the provided support numbers, I came into the store for help.
Allen was extremely helpful—he guided me through the necessary steps, spoke directly with customer service to clarify the issue, and ensured the shipping label was emailed to me. He also printed two copies of the label, one for the package and one for our records, in case any issues arise.”
“The Chesterfield AT&T on 23 Mile in the Fields Plaza has exceptional customer service. Allen and Tyler went above and beyond to help us yesterday with the upgrade and purchase of new phones for my parents. Allen and Tyler went over options and different style phones that would be best them. They were very patient in helping my mom with her decisions and purchase. A++ customer service”
“Brandon Dell was a pleasure to work with and would recommend this store to anyone looking to get a new phone or make a switch. We switched one line over from another carrier and created a new account for an additional line with Brandon who made it a breeze. He was very personable and helpful in every way during our exchanges from the quote we received initially to the time we walked out with our new phones. Jesse was also very helpful and courteous of our time. We cannot say enough positive things about Brandon as a representative and this store in general. Thanks for all the help and this will be our new AT&T store moving forward!”
“This Macomb location service is by far the very best in the area. I have been to several locations & never serviced as well as the staff in Chesterfield. ❤️Love this store!
The experience we had in the Chesterfield location, with the Mgr, Rita and her staff, was so great! Their kindness and customer service made us decide to keep our service. I was about to cancel it all & go to another carrier. I am so glad we were able to get all of our issues resolved. Thank you so much, Rita! You guys rock! You&your staff are the best! Have a very Happy New Year!”
“Jacob took care of me and transferred all my information over to my new phone he even spent 2 hours doing it I will be back for all my phone needs this store is great.”
“Isabel (or Isabella I have a horrible memory) helped a lot! She was super nice and helped me through everything and finally got a new phone! Thank you! Great customer service!”
“Brandon Kiryakos was exceptional. I switched over to Verizon from two other carriers for home internet and phones, and he made the process very seamless. I will be referring friends and family to Brandon at the Macomb location. Great guy. Keep up the great work.”
“I recently switched to cricket and I've had some issues with the phone I got. Jeremy has gone far above and beyond great customer service. To the point if I don't stay with cricket wireless it will probably be AT&T and that's because of him and Maliyah she as well on several occasions has helped me out so much above and beyond!”
“I came into this Verizon store today having a lot of difficulty transferring over to my new phone. Zach helped me and had it resolved within minutes. The rest of the staff was very helpful and friendly. Would recommend this location for all your phone needs.”
“VERY GOOD STORE AND AMAZING HELP they have everything I needed I recommend it a lot if you go there you will fine everything you need the workers are super nice and helpful I recommend it go there and you will fine anything you desire RECOMMEND IT!!!!!!”
“Wow! Shaniece was all business! ⚡️ She navigated getting our new Apple phone logged onto our business acccount before I could finish this review—amazing speed & efficiency!
Loved the customer service! Place has tons of parking off the main road—highly recommend ?”
“Logan was on point, saved me money and moved faster than any costumer service I’ve ever had. Walked in thinking I was gonna spend a lot to upgrade, he showed me what policies I had in place and got me a bread new phone for way cheaper. Goated”