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“If I could give a higher star count I definitely would. ❤️
Went in store for the first time today, 08/29/24 around 7:45pm, and had a very fabulous, amazing helper while looking for cat supplies.
They really knew their stuff and it was very helpful and very much appreciated. ?❤️”
“I gotta say, I go to plenty of hardware stores in all of the tri-county area big and small, this place has by far the best customer service out of all I have traversed. Bonus points for a variety of music taste (K-pop too ?)”
“This location is great. it’s clean and has a friendly staff. I was looking for license plate screws. I bought a pair but it wouldn’t fit.
Micheal helped me find the right pair and install them as well. I appreciate that.”
“Excellent customer service. They helped me find what I needed and walked it out to my car for me. My husband and I were surprised by the huge selection at the store. We will be going here from now on instead of lowes and Home Depot. I especially like how you don’t have to walk around for ten minutes to find someone to help you find what you need. Keep up the great work.”
“Had to write a review specific to the bakery! My daughter's birthday party is tomorrow (1/5) & I had planned to go get a cake from Costco. Not wanting to make the drive, I decided to grab a cake from the fridge at Vinckiers & if my daughter liked it, I'd order one here instead. We ALL enjoyed it so I went back on Thursday to place the order. I told them she technically wanted Disney princesses as a "theme" but anything pink and super girly would also make her happy. They delivered tenfold! She's obsessed with roses (her middle name, named after her great grandma Rose) so she absolutely loved seeing it. They also threw in a free mini doll cake for her and even included the dress for the doll after we removed it from the cake. We're so happy with the half sheet cake and couldn't get over how sweet it was that they gave her something special. She was beaming!”
“I walked in, found what I wanted, went to the register for getting I needed to show the coupon. She promptly backed out of the sale and scan the coupon from my phone. Had lots of fun visiting with other customers and felt like it was a family type place. I know, that's too syrupy, but it really is a friendly store. Good old Chesterfield, Michigan!”
“I was purchasing pain, and have always found paint dept. helpful. Also, during checkout Sherry was very helpful, l am a Veteran and they need you to fill out a Home Depot app. for Veterans discount, Thank You again Sherry.”
“I had the pleasure of Sam S. helping me in the garden today! She was very helpful with helping my pick out flowers for my yard and giving me all the tips about the different flowers! Loaded my 20 bags of mulch for me without me living a finger! It’s always such a breath of fresh are when someone is so full of life and happy to help! There needs to be more people like this helping customers!”
“We went looking for a light fixture. They have a larger selection than the other big box stores. We found one that we liked, and an associate helped us find the correct bulb for it.”
“I don't often write reviews, but after my experience with Lynne at customer service I felt compelled to. Lynne saved me a huge headache by sorting out a problem that no one else had been able to help me with. I feel like Lynne went above and beyond in store, saving me from having to go through a long email process online.
Thanks Lynne!”
“Bought a ton from this location and never have an issue. Staff is friendly and well versed. Had an issue with a dryer (not their fault) and GE wouldn’t warranty. Bought a new washer and dryer and the staff was fantastic. Told them my concerns, they gave input when asked. All around good staff to deal with.”
“THE BEST SERVICE I HAVE EVER EXPERIENCED! Called 3 other Troy Built service dealers in Metro Detroit about my leaf blower. They all said “bring it in and we’ll charge you anywhere between $120-$135 just to look at it!” Paid $178.
Called Dantech and G. Shirley said they’d look at it for a $35 service fee. So I made the 30 minute trip to Fair Haven. Not only did Dan fix it on the spot, it was such a minor repair, he wouldn’t take ANY money from me! That is great customer service! From now on when I need something serviced I’m going to Dantech! Highly recommend Dantech!”
“These guys are top notch! They are willing to go above and beyond to help find what you need. Also very knowledgeable and willing to take the time to answer any questions to make sure you are getting the right materials for your needs. I will continue to drive as far as necessary to give this location my business, passing multiple competitors along the way.Excellent service all the way around!!”
“I use Richelieu's website everyday to order supply for our shop. Very easy to use. Website is amazing! Mike is our rep and he is great as well. 5 Star company!”
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“Tractor is a huge chain that caters to mostly farmers and their needs. I can buy stuff for my tractor along with tools, dog food, etc. They have a good assortment of hardware in bins and sold by the pound! Yayy! Much cheaper than this packages where you have to buy 10 to get the one you need.”