“Terry F. was very helpful and spent time to help me find what I was looking for even though it was not his department. How refreshing to have an employee not tell me that it’s not his department and walk away. Great customer service Lowes!! I’ll definitely shop there again”
“I came in earlier to return an item that was $130 and the lady at the customer service counter rudely turned me away because the item was a “Ray’s List” item (for those who don’t know, it’s a non-returnable item). What this lady didn’t realize was that the store manager can decide based on the need of the department the item came from. With this knowledge I called and got confirmation to return the item. I got the guys name who authorized the return (which came in clutch) and went back for a successful return. The reason why I give five stars is because on my return trip, about 10 awesome people made up for the one rude lady and it’s not fair to point out the bad without pointing out the good. This place is awesome and I highly recommend it.”
“I was purchasing pain, and have always found paint dept. helpful. Also, during checkout Sherry was very helpful, l am a Veteran and they need you to fill out a Home Depot app. for Veterans discount, Thank You again Sherry.”
“I have worked with a woman named Donna Fulgenti for many years. She is so competent and always listens. She is never pushy. I am not her relative and I didn't grow up with her, I know her only from business transactions. I trust her so much I will just give her my credit card and tell her to pick out the right appliances for my needs. She has always exceeded my expectations.”
“Didn't have what I needed. They did have some c clamps, descent prices,picked up a couple sets, they have a great selection of impact wrenches with high torque.”