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“The staff here are always so friendly and knowledgeable. I don't see myself ever leaving Chase Bank because of the quality of this particular branch. Everything else about Chase is great as well, especially their app and online banking.”
“Breann was very knowledgeable and helpful with the process of applying for an auto loan. I would recommend visiting the Hartland location to have Breann guide you for your needs.”
“Shoutout to Julia Clawson and everyone else at the Milford branch! Julia helped me set up my credit card a few months back and she was just so helpful and friendly. I also love how quick my mobile deposit checks are approved.”
“Josh Farley made the whole process so easy and is such a nice person and deserves a raise he knows how to describe everything without making it confusing everyone should go to him!!”
“THE BEST CREDIT UNION EVERRRRR!!!!
I’ve been banking here for over 15 years and the staff are amazing. Sheena is the best and is always so quick to help get answers on anything.
Huge shoutout to Erin B for helping with some loan consolidation as well.
Highly recommend!”
“Diversified Members Credit Union in Novi is the best!!!! Taresa is always so helpful and patient. She explains everything until I completely understand. She is knowledgeable and courteous. All staff is excellent and friendly. I would give more than 5 stars if I could.”
9AM - 1PM
6615 Highland Rd, White Lake
Banks
“I cannot recommend Jen Warneck and the team at Lake Michigan Credit Union @white lake branch highly enough. I was working under a tight deadline and needed financing handled quickly, and Jen made what could have been a stressful process completely seamless. She was responsive, knowledgeable, and stayed on top of every detail to make sure everything closed on time.
What stood out most was how genuinely invested she was in helping me get it done right. She answered every question, anticipated problems before they became issues, and never made me feel like just another transaction. The level of professionalism and care she brought to the table is rare.
If you are looking for a credit union that actually delivers when it counts, this is the place. Jen, thank you for going above and beyond.”
“I had a great experience working with Gary Wilson. He went above and beyond to help me. He was professional, knowledgeable, and genuinely cared about finding a solution. I truly appreciated his time, effort, and willingness to assist, and I would highly recommend him to anyone looking for a trustworthy banking professional.”
“I had a very good experience while opening a new account at this location. The staff was super friendly, knowledgeable and helpful. They spent time to help me understand every detail. They gave me useful advice and explained the pros and cons of the choices.”
“Can’t say enough great things about the crew at Vibe. Daniel-South Lyon, Noah-Novi, Crystal in cards and of course Ty, Jessie and Dee in the call center! These people are truly amazing! The customer service and kindness that they share make me happy to be a part of their world! Thanks guys for all the great help and sharing your mints, too! Vibe you’re lucky to have such a wonderful group of humans at your facilities!”
“Cassie and Eloise were very competent last week and went out of their way to help my son and myself.
Both were extremely professional and were able to help us solve a relatively difficult situation very quickly.”
“I don't see why a reviewer says it's not modern. This bank has all the same features for users as any big name bank I've ever been with. The only non modern aspect is the customer service, which is a good thing. Unlike modern business, this company values it's customers and treats them as if they were friends coming by their house. They are proficient in their interactions while still being personal and knowing you as an individual.To top it off they do special things for their customers, such as offering fresh coffee and homemade cookies. They make sure you know about anything they offer that could benefit you. At the same time they don't try to sell you on things. If you're looking for somebody that has your interest at heart that is this Bank. That is how they maintain their customer base.”
“Thomas was SO helpful, and SO kind! He even called to follow up with me the next week to make sure I received my new card in the mail, and to see if there was anything else I needed help with. 10/10 experience. Will only go see him from now on :-)”
9AM - 2PM
235 Sheldon Road, Plymouth
Banks
“Nice branch. The girl from India was very helpful. Even though she wasn’t able to get my card in 2 days, I was able to call my banker and get it done anyway. Don’t have to wait the 5 to 7 days…..i win”
“Had another great experience with local branch in South Lyon. Leigh, was absolutely incredible and helped my new phone to access my account. Called Corporate offices and they absolutely did zero. But love the South Lyon branch. Thanks, Leigh!! Great customer service.”
“Huron Valley State Bank has always been there for me. As a business owner they have taken care of my business accounts with a personalized touch that you can only get from a local bank. They also oversee my personal accounts with the same dedication and diligence that they apply to my business accounts. I am very grateful to the staff and the board of directors of the Huron Valley State Bank.”
“I have been a member with CFCU for well over a decade and I am continuously impressed with their level of service and care. Doing business with them is a breath of fresh air for everything from bank accounts, credit cards, loan approvals, etc. I am a member for life and will never leave. I recommend CFCU to all of my family, friends, and business associates. Thank you CFCU!”
“Deena at Huntington Bank is an absolute gem! She’s knowledgeable, friendly, and truly goes the extra mile to help her customers. Whether it’s answering questions, offering guidance, or just making you feel welcome, Deena provides top-notch service every time. It’s rare to find someone so genuinely helpful—Huntington is lucky to have her!”
“I’ve had nothing but positive experiences at this Chase branch. Not only do I bank here personally, but I also come here almost every day for work to make our business deposits. The staff is consistently friendly, welcoming, and professional. They greet me with a smile every time I walk in, and we’ve built a great rapport over time. Even though they’re busy, they always take a moment to engage in friendly conversation and make me feel like a valued customer. It’s refreshing to walk into a bank where the employees genuinely seem to enjoy helping people. Excellent customer service and a great team. I highly recommend this branch!”
“I have been with many different banks. But Genius has been the best bank I've been with. They are very helpful and understanding. I've always have had the best experience with them. I highly recommend this bank. And I want to thank the staff at the White Lake location.”
“This is the best Huntington branch in the country. Their office is clean and the manager really cares about their clients. I had a very unique situation that required an escalation to corporate and he handled it with class and ease. I am forever grateful for his service and support!”
9AM - 2PM
42901 7 Mile, Northville
Banks
“Ms. Elizabeth Williams was my business banker and did a kind, thorough, and easy business account setup today. Highly recommend stopping in and scheduling an appointment with Ms. Williams for your business needs. 5 Stars and 10/10”
“Bridgette the branch manager was extremely helpful and lovely to interact with. I had a complicated international wire and she completed it with ease and accuracy. Thank you!”
“The contacts for any kind of customer situations are handled very quickly at this location. They take the time out to listen and help. Great problem solvers are here.
thanks so much for everything you all do!”
“Great staff. Always greet you when you enter the bank.Jenny is very helpful and nice. Matthew waited on me today. He was very very helpful and nice. May l have a response. Thank u.”
“I switched to Flagstar Bank a few years ago, and it was the best decision I ever made. The personalized service I receive makes me feel that this bank actually cares, very different from my experiences at other banks. Best banking experience around!”
“I came here to Flagstar Bank. I came here to open an account because Chase Bank couldn’t. It was quick and easier than Chase, and to my surprise, they were running a promotion that could increase my bank account up to 250 dollars. Connie was the one that helped me. I would Flagstar Bank over J.P Morgan/Chase if you are getting tired of Chase.”
“After having quite a frustrating experience with BoA corporate/business banking folks, I was fortunate to encounter Adjanni Dixon. Adjanni went above and beyond my expectations to fix multiple issues (simple and complex) that multiple previous BoA folks could not resolve. I highly recommend anyone to work with Adjanni and think BoA should promote her.”
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“We have a car note here. It's weird that you can only pay on the principal on the very first day of each month. If that day lands on a weekend, you cannot do it.”