{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I have been a member of Christian Financial for many years. The personalized care that I receive is incredible. Najat just handled a lease buyout for us and was fantastic. She walked us through the entire process, and we could not have been happier with the service provided.”
“Diversified Members Credit Union in Novi is the best!!!! Taresa is always so helpful and patient. She explains everything until I completely understand. She is knowledgeable and courteous. All staff is excellent and friendly. I would give more than 5 stars if I could.”
“I had a great experience working with Gary Wilson. He went above and beyond to help me. He was professional, knowledgeable, and genuinely cared about finding a solution. I truly appreciated his time, effort, and willingness to assist, and I would highly recommend him to anyone looking for a trustworthy banking professional.”
“Can’t say enough great things about the crew at Vibe. Daniel-South Lyon, Noah-Novi, Crystal in cards and of course Ty, Jessie and Dee in the call center! These people are truly amazing! The customer service and kindness that they share make me happy to be a part of their world! Thanks guys for all the great help and sharing your mints, too! Vibe you’re lucky to have such a wonderful group of humans at your facilities!”
9AM - 5PM
24235 Novi Rd, Novi
Banks
“Thomas was SO helpful, and SO kind! He even called to follow up with me the next week to make sure I received my new card in the mail, and to see if there was anything else I needed help with. 10/10 experience. Will only go see him from now on :-)”
“Shannon was extremely helpful & I was able to transact my business flawlessly at this location after having the complete opposite experience at the location down the street at Grand River & Novi. The one by Novi road should be shut down 40 minutes worth of dealing with 4 different employees who were clueless I’m amazed they even know which foot to put their shoes on! Thank you to the grand river & beck location & Shannon for being efficient, friendly, & helpful!”
“Very attentive staff. They spend the time to do your business correctly. That why it looks to the folks waiting in line for their turn at the window that service is slow. I'd rather wait and have my business done right than have a mistake made that may cost me money.”
“It was a great start with this bank, but I had a very rough experience today that completely changed my impression.
When I opened my account, I requested a checkbook. After 20 days with no update, I called customer care and was told that no order had been placed. I asked them again to order it — and then I received two checkbooks and was charged twice. I contacted the bank, and they agreed to reverse the extra fee. I appreciated that gesture and felt confident in their service again.
However, this month I mailed a rent check to my apartment — funds were sufficient, and it was sent well before the due date (5th). The check bounced, and my statement showed it as a “lost or stolen check,” which I never reported. When I called the bank, they told me that one of the checkbooks should have been voided, and the other could be used — something no one had ever mentioned to me.
Because of this, I was charged a $90 late fee by my apartment and a $40 NSF fee by my landlord’s bank. That’s a $130 loss for a mistake that wasn’t mine.
The irony is, the checkbook fee they had reversed — which caused this whole issue — was barely $34.95, four times cheaper than what I ultimately lost.
When I spoke to their representative, they admitted the error and apologized but said they couldn’t help with the fees. It’s extremely disappointing and painful to lose money for something I didn’t do wrong.
Update : Katherine went above & beyond and helped me. Thanks!”
“I had switched to Chase Banking 2-3 years back. I am using this branch for all in person banking requirements. I was always welcomed at this branch. Everyone is very friendly and helping! Continue providing best customer services!”
“My husband and I visited the branch inside of Kroger’s in Novi . The actual bank was not open but the gentleman working on Christmas Eve was so helpful , knowledgeable and polite . He introduced us to the virtual atm and it was pretty cool . His exceptional customer service made our day . The virtual atm is pretty cool too !”
“I absolutely love this branch and location, The people are always so helpful and kind. I come in here and i feel like a friend. Keep up the good work and thank you for the great customer service!”
9AM - 5PM
31110 Novi Rd, Novi
Banks
“Opened up a new account here and the customer service was excellent and they were very friendly and efficient and explained the details of our new account and answered all our questions that we had. I would highly recommend this Flagstar Bank in Novi.”
9AM - 5PM
41325 W 10 Mile Rd, Novi
Banks
“PNC bank opened both a checking and savings account for me when no other bank or credit union would due to a negative entry in chek systems. Emilee and Agi were so welcoming and empathetic. Agi and PNC provided me with options and gave me a second chance and opened accounts for me. I'm so glad to be part of the PNC family. Thank you Emillee and Agi for your professionalism and your help!! ?”
“Huntington Bank is definitely the best bank out of all the banks. Chase being the absolute worst with the highest fees, horrible service and prison like interiors in their banks.
Huntington has overdraft forgiveness. If you overdraft under $50 they don't even count it as an overdraft. If it's over $50 they give you multiple notifications before any fees.
Chase tries to hide overdrafts so they can hit you with ridiculous fees with no warning at all. I haven't had a single overdraft charge in over 3 years now that I've switched from horrible Chase Bank.
Also huntington bank interiors are inviting, free coffee, lollipops and no bulletproof glass. Experienced, wonderful, smiling staff helps you quickly and efficiently. Switch now. You will be happy ? that you did.”
8:30AM - 5PM
43251 Crescent Blvd, Novi
Banks
“Having been content with my 457 Plan Management at Mass Mutual, I was disappointed with the forced transfer of my Wayne County Plan to Prudential. They were so difficult to work with, and I was so dissatisfied with their Reps, that I insisted on making a change. I was told by someone in authority at Wayne County that I could opt out of the 457 Plan, and transfer my assets to an IRA. I chose Charles Schwab - Great Choice! Although Prudential cheated me as I left by selling my positions w/o my permission, Schwab has proved to provide the perfect choice for me, given my Investment strategies, and level of knowledge. Now, I use nothing but ETF's. In 2022, I broke even, when the S&P was down almost 20%, and the SH inverse S&P ETF was my biggest profit-maker! As I approach my 75th Birthday, I've achieved a 13X, that is, multiplied my NAV by 13 times, from its low in March of2009! Never could have done that with either of the prior 2 firms. Thank you, Mr. Schwab!”
9AM - 4PM
41400 W 10 Mile Rd, Novi
Banks
“This bank is a great bank with great service as many of them have. The bankers are good bankers and the managers are great managers. I would highly reccomend this bank to others and would suggest opening a checking account and a credit card with them for new clients.”
9AM - 5PM
48050 Grand River Ave, Novi
Banks
“First off, I am not a Bank of America fan, however their service a couple weeks ago when we had a need for notary services and assistance with printing out proof of wire, was very timely, professional, and interactions carried a willingness to help beyond what I am used to. So, for this reason I'm posting this review for this particular location in Novi as exceptional!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“The staff are kind, and my transactions run smoothly. It's just odd how cash is counted back to you. Bills are going every which way. Some are face up, and some are face down. Some are turned this way. Some are turned that way (upside down). Albeit unusual, it's all correct which is most important.”