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7:30AM - 6PM
732 S 11th St, Niles
Shipping Centers
“Normally I don’t do these reviews, but I was very pleased with my experience with Estes. My driveway is very steep and I expected my delivery to be at the bottom where most would leave it. Instead the Estes driver put the package at the top of my driveway in between the front of my truck and garage door. Not only did this make sure my delivery was hidden from a potential porch pirate but also made it so convenient for me to move the almost 400 lb item with my wife’s help. Thanks again for the courtesy.”
“Excellent service and convenient to my location. Jason Potter and other associate went above and beyond completing my shipment.Thank you for an easy transaction!”
“This UPS store is by far my favorite out of all the locations I've been to. All the employees are helpful, understanding of your needs...and just really friendly....and that's absolutely a plus for me?....Great Store!!!!!”
“I had to drop off some massive boxes and the team here was phenomenal! I couldn’t get the boxes inside by myself and they helped me get everything out of my van, get it inside, and even helped me package it correctly. Jose specifically helped throughout the entire process and was great with customer service and made sure everyone, including myself, was helped. I wanted to leave a review thanks to the great experience!”
“Keelie was absolutely amazing and helped me with everything I needed. To make all g story short, I live overseas and was having difficulty finding a car seat I need before I have my baby. I shipped it to my parents house and had hoped to ship it to my address overseas.
Well, the cost for that did not work out. BUT Keelie had helped me ensure I did not lose out on the funds I had spent. Filed my return claim in the store, and she was able to take the item right then and there for shipping, no hassle.
Absolutely best customer service I have received in a long time. An experience like that at my military post office would have easily taken over two hours. She had me in and out in 15mins.”
“I cant think of a reason to ship with anyone else! Im a local hardware supplier. Recently i had a dock pick up at Saia. The staff were professional and friendly. A skilled forklift operator named Griff loaded my box truck and skillfully strapped down all my freight. Utmost care was taken.”
“I would like to recognize one of the leaders at this location, Jeremiah. He managed to turn a negative experience into a positive one by listening, communicating effectively with the end customer and fulfilling the company commitment even at a small delay due to inclement weather. Timely communication is critical. Thank you”
“I went to the one by Target off Main st, Mishawalka and I was unsure how to fax a paper and the lady ay the register showed me where to go and quickly went through it, there was a line at the register so she asked another employee to help me out, very friendly and not once did they make me feel stupid, she walked me through step by step.. thank you I appreciate both of you lady's..”
8AM - 6:30PM
5776 Grape Rd Ste 51, Mishawaka
Shipping Centers
“Ok, I just need to say how awesome the girls at this store are. They are friendly, fast and efficient. All other UPS stores need to be trained by these folks. I have been in there twice this week. They were so busy, but they handled the work with such patience and kindness. Thanks!”
9AM - 8:30PM
5301 Lincoln Way W, South Bend
Shipping Centers
“Great service! A company had sent me a return label but it wasn't in a format FedEx could scan. Ericka had me forward the email to her so she could print it and get it working manually.”
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“Today was the first time I ever shipped anything back, they helped me print label, I feel confident purchasing from Amazon knowing if I need to send my back the ups store is there for me”