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“Not only did they print my label for free, but they offered to take my mail and send it out with theirs for USPS. They went above and beyond any service at the post office had came close to the gentleman working in the morning shift of October 6 were excellent!”
“Love The staff here! Same group as they had at their previous location. Always very welcoming, helpful, and knowledgeable. They can help you with all of your needs. Highly recommend this UPS location!”
“Parked easy, got in easy, the people were friendly and courteous. Got out quickly. Went to the produce store at the other end of the strip and got some corn on the cob and asparagus for myself and some romaine lettuce for my bunny. It was a good day.”
“Every time I need to print something, it's somehow always last minute—and every single time, the team here comes through like magic. Friendly, helpful, and always with a smile. Truly the MVPs of my printing emergencies! Highly recommend!”
“Very helpful, helped me locate a package at a UPS Access Point after calling corporate in store and escalating. Person behind the counter called right away and stayed on the phone for 5-7 minutes until she got an answer.”
“Thank you, Custom Box Company for doing a foam in place mold for my company’s fragile laser. We will come to you guys for any packaging needs. Amazing work! Super helpful staff!”
“I originally went to fed ex to print out my manuscript for a final proof read, they wanted $88 to print 122 pages front and back. I came to the UPS store to return a package to Amazon and told them about yhe crazy high price at fed ex, turns out they could cut their price in more than half!”
“I had a totally confusing day and your employee went way out of her way to print labels help me retrieve them off my iPhone, and like I said, just totally went out of her way while it was busy at the same time Thank You Demi Patel . She was so patient and went beyond to help me and print labels for me which was only 2 dollar but totally worth it”
“The store was busy but the staff was friendly and efficient. Tara took time to complete my complicated order. It was great to have somebody else struggle with the copy machine.”
“The store associates are always friendly and helpful at this location. I mainly only visit UPS to take care of Amazon returns, but I recently looked into printing service at this location and they were helpful and replied to my email with great information and reasonable pricing.”
“I always receive courteous and professional customer service! Every time. Even when buried in boxes, they are calm and efficient. I sure hope “corporate” gets their renovation completed soon. They deserve a better environment.”
“Deon was SO helpful when I had a large box going to Germany returned to me because of inaccurate customs information. With his help, I made the correction, he did not charge me again, and the package arrived in about 8 days! I have never experienced the type of customer service this USPS location provides!”
10AM - 6PM
7699 North Wayne Road, Westland
Shipping Centers
“The sales staff is kind, courtesy, & understanding. We went Friday afternoon, there were several customers with different requests, and every employee in there was working hard to accommodate and assist.
The team members went above and beyond to help us with our printing needs. THANK YOU DAWN!”
“Mary at the printing department went out of her way to help me with photos i needed. With her charming smiles and patience she took the timeto understand exactly what i needed and provided me a great product!
Thank you Mary and I hope yoyr colleagues will follow in your footsteps.”
“I used this company to pick up and ship some very expensive appliances. I often use several companies throughout the United States and I'm very experienced with the process. Their price was unbeatable and their crating was impeccable. I will definitely be using them again. Thank you”
“I visited this location on December 20th and yes there was a line. If you expect there to not be a line to ship packages during the holidays, you're an idiot. Paul was incredibly helpful and friendly in shipping out my 3 packages. There were a lot of people waiting but he gave me his full attention and made sure that all of my packages were going to fit into the right size boxes. He double checked my addresses and phone numbers and made sure I had all my tracking information before I left. All of the other employees were also working super diligently, either helping other customers or taking phone calls. There was even an employee from a different location helping out. This crew is outstanding and I can sing their praises enough.”
“We just stopped in to return a couple Amazon items. I didn’t get the guy’s name, but the gentleman working the checkout/returns Saturday morning was super polite and helpful!”
“Reliable, fast transactions are the golden standard at this location, earning it five stars over seven years of visits. While friendly greetings are welcome, speed and accuracy are the real priorities for any busy shipping hub. The staff excels at fast service and handles rare mistakes with swift respect. Do not let reviews about social pleasantries overshadow the excellent, high-quality work being done here. Thank you for reading my honest feedback.”
“Highly Recommended. We requested a courier service for cargo pickup from the airport. We had delays and other issues through the cargo service but Quick Send Delivery was understanding and quickly adjusted to the new times without charging us any fees. We will definitely use them again after the quality of service and no hidden or additional fees. Another plus is they constantly stayed in communication through the process which relieves the stress with these situations.”
“I consciously chose to forgo a color printer at home because this location is so convenient. The staff is helpful and have often stepped in when the printandgo email service doesn't function correctly at no additional charge.”
“My local UPS store is great
The people who work there are so friendly and helpful,my area has quite an entitled clientele and they are so patient. I always choose to go there over any other option. They all deserve kudos!”
“Over the years I have had many many cases of wine shipped to this FedEx store and held for pick-up due to the close proximity to my house. The wine has always arrived safe and I have gotten text notifications to advise me when they are available for pickup which is a nice feature of the FedEx system. The thing I have always noted about this location is the friendly attitude at the pick up counter, which is much appreciated especially when you consider it is usually woman that are hauling my heavy boxes of wine from the back with never a complaint. The smiles I get and occasional friendly banter on where is the party is most commendable considering they are moving boxes around all day long and many of them heavy like mine. Aside from the obvious shipping business this location also has workstations, printing services, faxing, stationary and presentation materials for sale at this location. These other services are sometimes overlooked as they are not the first thing to come to mind when you think FedEx.....”
8AM - 10PM
24100 Novi Rd, Novi
Shipping Centers
“The manager, Steve, provided excellent customer service. He informed me that what we needed had to be done at a different UPS Store, and he forwarded the requirements to the other store for us. He had our products returned to his store so we could pick up our items where we had dropped them off. He worked with me to make sure that what we needed was what we actually got. Thanks to Steve and his staff!”
“Got there early on a Sat. morning. Someone took care of me pretty fast. Asked for a reciept. No paper. Employee went to the back to get more paper. After 4 or 5 minutes returned, couldn't find any paper to print a receipt. So I took a picture of my return label and left after employee apologized. Seems extra paper should be avaliable near the printer at all times.”
“This location gets a five star from me. Why you may ask? They are so very accommodating. I have a new start up business and boy do I make oopsies! If possible they support by assisting me! They are very helpful. There’s a lot of twist and turns in my type of business and it’s good to be connect with shipping professional. Thank you staff.”
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“A real fun and friendly group of guys that helped me today. They helped me work through a printing issue and ship a couple packages. They were exactly the people I needed to deal with after a rough day at work. I look forward to coming back to this area and they will certainly be my shipper.”