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“Today I walked in and was greeted by Miriam. (Hope I'm spelling her name correctly) I cannot express enough, how much I appreciate her knowledge. It is very difficult for me to find good shoes that work well for me. She listened to what I was looking for in a shoe. She observed me and the issues my feet presented. She made some great suggestions, but unfortunately I did not purchase from fleet feet because none of their stores in the area had what I needed based upon my time constraints. In a world where customer service does not seem to exist anymore, it is so refreshing to work with someone like Miriam, who is customer focused and truly wants what is best for the individuals needs and is not just there to make a sale. Miriam, Thank you so very much for being you. Fleet feet, take care of her, she is a major asset to your business as she provides superior customer service. Thank again!”
“The staff is GREAT. I bought a pair of boots that just didn't work for me . Felt good in the store but not at work. John was amazing when I stopped in 3 days later and I left with new boots that I am happy with. Good job on customer service Red Wings of Garden City !”
“Great store, clean, professional, brand name clothes with an excellent selection (for everyone’s taste in clothes). Friendly, helpful staff made the experience enjoyable.”
“I want to give a shoutout to Christian. He was so nice and knowledgeable and like he genuinely wanted to help me. I asked a lot of questions and he was happy to answer all of them and give additional insight!”
“Searched high and low for someone that could dye fabric shoes (apparently that type of dye isn't sold anymore). I was so fortunate to be referred to Cobbler's Corner by another shoe repair facility. Patty, who was extremely pleasant, did a wonderful job, although she did say she wasn't sure how much longer she could do this type of service, as I believe she was limited to the dyes she still had on hand. BUT what a wonderful find!!!”
“Great place, great selection, great people. Get your western wear from a place that knows it, not a big box store that you’re just a transaction to. Really loved seeing made in the USA options too, you will never find that at boot barn. Family businesses make all the difference. They also do hat shaping and cleaning to get it just the way you want it.”
“Just had a fantastic experience at this Vans store! I purchased some shoes online and needed to exchange them! The staff was super accommodating! I decided to then look at their clothes and accessories! I found some really great deals that were on sale to my surprise! The customer service was awesome all the way around! I definitely am a Vans Fan!”
“I've been riding my this store for over a year now, and I've always been curious if they had anything that would fit me (6'4 275lbs). Well I wanted a nice shirt and tie for my lady's birthday dinner. Russ was great from the time I walked in the door until the time I walked out with a beautiful shirt and paisley tie that he helped to perfectly match to my lady's dress. Thank you again Russ , and I truly look forward to shopping with you in the future.”
“Huge shout-out to Kelly Reich for the best boot-buying experience I’ve ever had. He really took the time to understand what I needed, offered thoughtful guidance, and made sure I left with the perfect pair. If you're looking for someone who actually cares, ask for him.”
“I love the staff and I think the person I deal with the Most is named Hasson? I have ordered so much from JBrooks that I have duplicated some things and need to return, do not see a return mail in.”
10:30AM - 5:30PM
960 W Ann Arbor Trail, Plymouth
Shoe Stores
“I've been shopping at Gigi's for years and they never disappoint with gorgeous, carefully curated and trending styles along with wonderful products that make great gifts - for myself or someone else :) The staff is so kind and helpful and you really feel you are supporting a local, family business when you shop here. Love Gigi's!”
10AM - 8PM
27500 Novi Rd B134, Novi
Shoe Stores
“Ok so today my sister and I were shopping to buy my mom shoes and accessories for her surprise birthday party and James went ABOVE AND BEYOND to help us find the proper shoes, even looking at the outfit we had in our bad, he went to the back to find all the items we wanted in brand new wrapping and he was patient, kind, and everything you would want someone to be while you’re shopping for a special occasion. I will definitely be shopping at ALDO with James more and more because he’s special and this company should be lucky to have him. We bought shoes, a purse, and sunglasses! Thank you James for helping our mom look like the angel that she is! :)”
“Getting new work boots had always been a struggle for me until I found this store. I wear a size that is not often stocked well, if at all. I have been to this Red Wing location three times and bought two pairs of work boots here so far. My first pair here was last July and this was my first pair of Red Wings in general. The lady associate I worked with was very knowledgeable and helpful with sizing and insoles, while also listening to what my needs were as a mechanic. She was also very attentive to sticking with the style of boot I was looking for at the time. We ordered my boots and they arrived in a week or less. Great experience and I wish I had her name for a shout out! Went back two weeks ago very close to closing time just for some ideas, as I was due for a new pair. I worked with Julien who let me try on the boots I had looked at online and offered great insight on a heavier duty boot, as well as products that would help me get a longer lifespan out of them this time. Even close to closing time, I experienced good customer service. Went back today after a poor experience at Boot Barn. I shouldn't have even bothered to stop there. Julien remembered my name, size, the last boots I bought, and the ones I looked at two weeks ago! He is very knowledgeable about the products and offers great suggestions, while still listening to your preferences. I walked out of there knowing I ordered a great quality boot with outstanding customer service. I plan to do the Tuff Toe and boot oil application when I go back to pick them up. Overall, I am very pleased with the quality of service here. I am willing to pass several other stores and pay a little extra money to have exceptional service and a quality product made in the US. Keep up the good work!”
“This shoe selection is hot!! A lot of sizes for women just not 9 and 1/2 and above on some great experience. Great store you should go. Prices are very compatible.”
“Privileged Kicks is the real deal! They have the best selection of sneakers and exclusive styles you can’t find anywhere else. The service was professional, quick, and friendly. The quality is top-notch. Definitely my go-to spot for kicks now. Highly recommend ??”
“Stopped in the Novi Skechers Warehouse Outlet just 15 minutes before closing to exchange a recent purchase and found the store busy. Although it was a hectic atmosphere due to a large group shopping together, and just about closing time, the manager Lilly and cashier Lisa handled my transaction in a pleasant and helpful manner as if their day was just begining not ending. THANKS!”
10AM - 8PM
27344 Novi Rd, Novi
Shoe Stores
“Edward is definitely the bee's knees! Very welcoming! My little sister and I were browsing the shoe collection. We ran into Edward and he asked what we were interested in right off the bat! Thanks Edward!”
“Red wing boots are the BEST. My husband has worn them for years. I stopped by today and the staff member on-site (Jacob) was so helpful and personable. We will definitely be back!”
“Half of my STAIRS UP ARE LINED WITH SHOES BOOTS,FROM THIS MARVELOUS SHOE SALON ,AND THEIR OWNERS ARE AND SALESPERSONS ARE EXTREMELY KIND AND PROFESIONAL, I HAVE EVEN BOUGHT RIGHT OFF OF THE MANIKIN,OR STATURE,,!"GOD BLESS YOUR NEW YEAR,2024 WITH MERCY,FAITHFULNESS LOVE,,PEACE,JOY,LONGEVITY, AND SAFETY.”
“Staff is very kind and professional. I have never walked into any other shoe store and get noticed right away, getting offered help at the beginning is very nice. Most other shoe stores I've been to I have to request help. At Clark's shoe store in Novi Michigan the staff always takes good care of me.”
“First off, I hate to shoe shop. Annette saw me walk in on a cane and came right over to help. She listened to my concerns about athletic shoe styling and the need to have my orthotic to fit. She was like an old- school shoe store person, getting different styles and sizes. After about 5 tries, I found the perfect shoe. Thank you so much for great service.”
“Purposely went to Twelve Oaks to visit Ecco. My have bad knees and knew the reputation of this product was stellar. Taylor was awesome is providing an overview of the items on sale and when they didn’t have my size in a style she brought out another color in my size they I didn’t know I needed and I bought them and another pair!! She was polite and willing to help me with a smile- something you can’t get online!
Thank you Taylor for your assistance and for making my investment into myself feel worth it!”
10AM - 8PM
27234 Novi Rd, Novi
Shoe Stores
“I’ve been searching for months for stores where I can buy clothes made from nature materials without buying online. This was the best shopping experience I’ve had in a long time. Marsha was very helpful and attentive the entire time I was in the store. I’ll be back. Well worth the trip.”
“My family and I went in for new Crocs and were helped by both Rayven and Heaven. They both were very friendly and helpful with our purchases and helped all of us choose the perfect pairs of crocs and jibbitz and for a great price! We will definitely be shopping there again.”
10AM - 8PM
27314 Novi Rd, Novi
Shoe Stores
“I had a great experience today at journeys 12 oaks. Alexus greeted me as soon as I walked in the door which is rare lately. I was offered help right away. She assisted me in sizing shoes for my two year old as well as myself. Even helped me gather my son’s water bottle from under the rack he threw it. Just above and beyond. Lately my shopping experiences have been lack luster and anything but positive but I have to say today I was so pleasantly surprised by the customer service I received. Miles also offered assistance when I found another shoe while Alexus was already grabbing me one. 10/10 recommend shopping here!”
“This DSW has the nicest, kindest sales associates!!!
I had a return that took awhile and the associate was so patient and thorough! I also enjoy their large selection and clean store. This is my go to location!”
10AM - 8PM
27338 Novi Rd, Novi
Shoe Stores
“Looking for a pair of shoes for my daughter, they're sold out online and at most other stores, these ladies took the time to find a junior size that would cross reference to a teenage girls shoe size. He went above and beyond to help us out for a Christmas present. The lady was even from Tennessee filling in up in Michigan on a cold dreary weekend. Thank you for going above and beyond much appreciated and will return for more business.”
“Great clean store that has a ton of athletic clothing options. They sell Under Armour, Adidas, Carhartt, Yeti, and a ton of other brands. They also have really good cheap leggings that last.”
“They had quite a variety for boys. We were able to find a pair my 10 yo loved, they had it in his size, and it was reasonably priced! We were in and out. It has not been this easy for us in the past so I was prepared to spend half my day going from store to store. So thankful that was my first stop.”
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“I came into this store knowing I was larger than the sizes offered. I asked for a review on a product. They were very honest with that review and didn't try to force a sale. They also offered and helped me secure my top before I left the store. This was such a pleasant experience.”