43263 Crescent Boulevard, Novi MI 48375
“Korey, is and exceptional clothing associate. He was patient with me during my funeral suit shopping for my boyfriend. His recommendations were spot on especially with regard color combos, and sizing. I highly recommend seeking him out. I was greeted immediately upon entry, he smiled and never made me feel uneasy. Pricing was great as well.”
27500 Twelve Oaks Mall Road Ste e-126, Novi MI 48377
“When I first walked in I got greeted with a warm welcome from Mary & sand. Mary & sand had came up to me and helped me with the hoodie that I came in to look for and was very welcoming and I felt like I made a good choice coming in.”
27490B Novi Road Spc C249A, Novi MI 48377
“Just called on the phone asking about snowboard boots and was very helpful to know I could buy them online and they let me know that. Thank you again and I will be in person shopping here soon as they always have very attentive staff and a great array of products for sale!”
27344 Novi Road, Novi MI 48377
“Edward is definitely the bee's knees! Very welcoming! My little sister and I were browsing the shoe collection. We ran into Edward and he asked what we were interested in right off the bat! Thanks Edward!”
43438 West Oaks Drive, Novi MI 48377
“Julien was super helpful in helping me figure out which boots suited me best for my job. They are so comfortable and I love the BOA laces on them. He also helped me find my correct size and insoles. Thanks for making my daily life easier. I highly recommend anybody to go see Julien so he can get you right!”
43193 Crescent Boulevard, Novi MI 48375
“My mom is 92 and has dementia and has always struggled to find a pair of comfortable shoes. Wes spent quite a long time assisting my mom ... I bet they tried a dozen pair ... Wes was amazingly patient and personable. This was the 4th place we shopped for shoes.. by far the best selection of casual shoes !”
27338 Novi Road, Novi MI 48377
“This store was absolutely exceptional to work with on finding a certain shoe I wanted for my son's 2nd birthday coming up. It took a lot of logistics but Zoey (sp?) was such a great sport about it! She found the shoe I absolutely wanted locally and figured out how to get it from that store to me, no problem. Such an amazing help and seriously restored my faith in people. Thank you all!”
27234 Novi Road, Novi MI 48377
“I'm not particularly a fan of malls in general...but my visit to Novi mall was pleasant, thanks to Stephanie at Loft! Her radiant smile and pleasant demeanor is a welcomed asset! Be sure to stop in and say hello to Stephanie....and experience a ray of sunshine!!!”
27500 Novi Road Spc E-203, Novi MI 48377
“After having my ego destroyed by another store in the mall.. I went to where I should have gone first. J. Jill. In less than 10 minutes,Sarah, my new stylist, set me up with multiple. interchanging outfits. I was looking for Gar Animals.. 2022 for adults. I have a lot of skills. Dressing myself isn't one of them! And guess what? I'm not a size 16, b***** I'm a medium. JJill is where it is at, and if you are lucky enough to find a person like Sarah, who took the tim to cuff my sleeves and make me feel like a million bucks. You are blessed!”
43149 Crescent Boulevard, Novi MI 48375
“Devon was amazing! She helped me out so much, knew what she was talking about, and made the effort to call around so we could have the boots we wanted by our engagement shoot. I appreciate all the help and support she gave us! Thank you Devon.”
27500 Novi Rd B134, Novi MI 48377
“I was in need of a new handbag so I was out and about at the mall and stumbled upon Aldo shoes which also sold other accessories like women's crossbody bags, etc. The store was immaculate and the bag This bag feels like it was polished in butter its so very soft! It is very well made, classy and elegant. I love that you can dress up your bags now with charms and other trinkets')”
27318 Novi Road, Novi MI 48377
“I appreciate the Store Manager Andrew he is the best of the best very professional, helpful and excellent customer care . he assisted me very good and he was so patient with me he is respectful and because of how nice he was with me i ended up purchasing 2 more jackets plus he is good in selling he showed me a bunch of stuff was on sale I was not aware of and he introduced every jacket for which weather suppose to be wear and explained about hoodies materials, features and that’s all what attracts customers to buy. Thanks to Andrew”
27278 Novi Rd Spc B138, Novi MI 48377
“My family and I went in for new Crocs and were helped by both Rayven and Heaven. They both were very friendly and helpful with our purchases and helped all of us choose the perfect pairs of crocs and jibbitz and for a great price! We will definitely be shopping there again.”
27672 Novi Road Ste C-177 Suite C-177, Novi MI 48377
“My experience at Clarks was quite comforting. Sandy, who was running the shift, was extremely polite and friendly. She was showing me around and provided help whenever it was needed. She truly expressed her passion for customer service and she thinks it goes unrecognized. It doesn't!”
43713 W Oaks Dr, Novi MI 48377
“OMGNSS. The best customer service I’ve had in a while. The young lady was on the 1st register as you walk in on Sat morning. She was slender and it’s Long blk hair and a great personality. She went beyond and above and helped me with an issue I merely asked her about as I was going to check when I got home but she said, since you’re here let me see if I can assist. Since there was a line I wasn’t going to request the help but she called for another employee to assist with the line and helped me resolve my issue in the store instead of having to call customer service. I hate that I didn’t get her name but A+ Service all the way!”
27314 Novi Rd, Novi MI 48377
“I had a great experience today at journeys 12 oaks. Alexus greeted me as soon as I walked in the door which is rare lately. I was offered help right away. She assisted me in sizing shoes for my two year old as well as myself. Even helped me gather my son’s water bottle from under the rack he threw it. Just above and beyond. Lately my shopping experiences have been lack luster and anything but positive but I have to say today I was so pleasantly surprised by the customer service I received. Miles also offered assistance when I found another shoe while Alexus was already grabbing me one. 10/10 recommend shopping here!”
27694 Novi Rd, Novi MI 48377
“Had a wonderful experience shoe shopping for our daughters new school shoes today - Chantal E was such a sweet heart and helped my daughter find the perfect fit and kindly recommended some products to keep her new white sneakers clean and white for as long as possible! It was refreshing to see such a kind employee in such a busy day!”
27262 Novi Rd, Novi MI 48377
“As I entered the store around 7:30, I was happily greeted by Savannah and her coworker (I can’t remember his name). The two of them were absolutely amazing!! I was so happy to find exactly what I was looking for. They were extremely fun to talk to, but also so helpful! You can just tell that they both go above and beyond with everything that they do.”
27390 Novi Rd, Novi MI 48377
“The young lady went above and beyond to get a shoe that wasn’t on display!! I appreciate you, because good customer service is hard to come by these days!! She don’t even realize how much that small gesture meant to me!!”
27510 Novi Road Ste D-259, Novi MI 48377
“This was my first time shopping at White House Black market located in 12 Oaks Mall. My experience was outstanding. Some of the best customer service I have ever received in my life. I would like to make special note on two associates, Lindsey, A. Sales Manager and Kat, Sales Lead. Lindsey went above and beyond helping me find the right sizes. Kat, was incredibly helpful helping me try things on, too. The one thing that really struck me was they were never pushy and they worked with my budget which is very rare. If you are looking for exceptional customer service then please go meet these phenomenal women! I love their clothing and look forward to shopping here again!”
27552 Novi Rd D 280, Novi MI 48377
“Want to give Day Day( idk if I spelled it right) a shout out for going above and beyond when it came to my refund. I got the confirmation email not too long ago. I love and appreciate good customer service!!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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