Petco is a health and wellness company dedicated to improving the lives of pets, pet parents, and its own partners. The Norton Shores Petco store located at 5239 Harvey St offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The store's highly qualified professionals provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. Customers can enjoy savings when shopping online and picking up in-store or through repeat delivery orders. Customers praise the store's staff for being thoughtful, eager to help, and knowledgeable in answering questions without being intrusive or pushy. The store is a great place to bring children to see the fun critters, and the staff is usually helpful when customers want to look at pets in the habitat. While the inventory is usually good, some customers wish the store's interior had a more inviting atmosphere. Overall, Petco offers great products, promotions, coupons, and a generous return policy, with a dedicated staff that often goes above and beyond to provide excellent customer service.
Best place in West Michigan to adopt a new member of the family. Thank you for a wonderful experience.
August 2026
Staff is beyond helpful and friendly. They helped us navigate a very tricky situation as first time small pet owners, and kept us updated along the way. I have worked with Lily, Paige, Violet, and Trinity, and they have all been amazing and super helpful!
August 2026
They are kind and helpful!! Also animals are very well cared for!! Love the hermit crabs care!
