Aerie offers good quality clothes at great deals, with helpful staff who assist customers in finding the right sizes and building connections. Customers appreciate the friendly service, especially from staff members who learn their names and provide personalized help. However, some customers found the staff to be rude, walking by without manners. The fitting rooms are available with a waiting area, but the cleanliness of the floors is an issue, as they were dusty and dirty, which affected the shopping experience. Overall, shoppers enjoy the merchandise and helpful staff but hope for cleaner fitting rooms and better customer service.
Gia in the fitting room was the BEST! She was so sweet and ran to find different sizes/colors and learned everybody in my groups names and wanted to build connections! Will 100% go back just to have such good help! Thanks Gia!
December 2023
Great experience, they have great deals on clothes and the quality is good. Misam is super helpful and helped size my friend and I so that we purchased the best clothes / size for our bodies! She really enhanced our experience!
September 2023
Rude staff. They just walk by you and make you move out of the way, they don't even say excuse me. I do like that the fitting rooms has a waiting area.
