Buckle at Twelve Oaks Mall is a specialty retailer offering high-quality, on-trend apparel, accessories, and footwear. Reviews consistently highlight its exceptional and friendly customer service. Staff members are described as awesome, amazing, and enthusiastic, providing help with finding items, managing fitting rooms, and resolving issues. Customers report feeling very welcomed, sometimes comparing the experience to having a personal shopper. The store itself is noted for being clean, well taken care of, and spotless, with associates constantly maintaining neat displays. Many customers express great thankfulness for the attentive service, which makes them love the store and feel it is worthy of more than five stars.
Izzy was absolutely amazing!!! She knows the products really well and knew exactly how to help me find what I was looking for. She was also very attentive towards me throughout my whole time in the store.
April 2026
It was my first time coming into Buckle and Asia and Dana were fantastic!! They were super fun to talk to and they helped me find the PERFECT pair of jeans I absolutely fell in love with 💕 definitely will be returning!
March 2026
Came in for some new jeans. Asia was the most helpful!! Tried some new styles and got into some old favorites as well. She made the whole process fun. Definitely recommend!
