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10AM - 9PM
27484 Novi Road, Novi
Womens Clothing
“Izzy was absolutely amazing!!! She knows the products really well and knew exactly how to help me find what I was looking for. She was also very attentive towards me throughout my whole time in the store.”
“Just called on the phone asking about snowboard boots and was very helpful to know I could buy them online and they let me know that. Thank you again and I will be in person shopping here soon as they always have very attentive staff and a great array of products for sale!”
“We had a personal issue occur in hott topic where my little one left some belongings when we was checking out. Hours later we noticed and when contacting the staff they had placed them in a secure area. They was caring, honest, and simply an amazing crew!”
“I was looking to upgrade my wardrobe and was blown away by the service that I received from Mary B! She listened to what I was interested in, and knew exactly what to show me. Couldn't be happier with the quality and service!”
“Customer service was excellent. Riley helped me find the right pair of jean shorts. Both of the sales associates were very friendly. I truly enjoyed my experience and will be back!”
“I was helped last minute the day of homecoming and my dad was being rude and he gave me a rough time and these beautiful ladies showed up and they made my day a lot better. I ended up winning homecoming queen for the night. Without them, I probably wouldn’t know what to do. This store is a great store to shop and the stylist are very supportive and they are good at communication. I definitely recommend this store. Thank you so much for helping me.”
“I LOVE the huge selection of enamel pins that people can trade. They literally have 2 case's worth. I wish more BLs and Hot Topics had such a large display to pick from.”
“I went to this location at 12 oaks with my wife looking for an appropriate clutch style bag for a wedding. The ladies working the floor were so helpful, bringing out several styles, colors, bags what not so my wife could compare. Keep up the great customer service! We will definitely be back! Also they provide military discount with ID provided for all the veterans out there.”
“Dana has been helping me for years and it’s one of the reasons of many I’m a returning customer to this particular location . Service is amazing across the board . Thank you guys so much!”
10AM - 9PM
27150 Novi Rd, Novi
Womens Clothing
“Darius was such a pleasure at the register! He was cheerful, friendly, and genuinely kind, which made my shopping experience even better. I was doing a big back to school shopping trip for my kids and had quite a lot of items, but Darius was so patient and pleasant throughout checkout. It’s always nice to come across someone who makes even a simple checkout experience feel welcoming.Thank you, Darius, for your great attitude and wonderful customer service!”
10AM - 9PM
27234 Novi Road, Novi
Womens Clothing
“I'm not particularly a fan of malls in general...but my visit to Novi mall was pleasant, thanks to Stephanie at Loft!
Her radiant smile and pleasant demeanor is a welcomed asset! Be sure to stop in and say hello to Stephanie....and experience a ray of sunshine!!!”
“Wonderful young man at the counter helped me and my daughter get the correct sizes today. Thank you for your positive attitude and wealth of knowledge about the return policy and I can tell he enjoys his job”
9AM - 10PM
43550 W Oaks Dr, Novi
Womens Clothing
“I used this location a bit when I worked in Novi for over a decade. They have convenient Amazon returns at this location. The staff has always been friendly and helpful. There is always some kind of sale going on here. Only complaint is that the coupons you get for the store for making a return have almost never actually worked on a product that I bought at the same visit. Plenty of free parking here.”
10AM - 9PM
27242 Novi Road, Novi
Womens Clothing
“Shopping g at Talbots is a wonderful experience. The selection is awesome, the atmosphere is warm, the merchandise is high quality, and last however certainly not least, Eugenia, other Sales Associates, and the Manager are helpful, fashion knowgeable. I feel special knowing that I am in Good hands. Thank You, Talbot Team!”
“After having my ego destroyed by another store in the mall.. I went to where I should have gone first. J. Jill. In less than 10 minutes,Sarah, my new stylist, set me up with multiple. interchanging outfits. I was looking for Gar Animals.. 2022 for adults. I have a lot of skills. Dressing myself isn't one of them! And guess what? I'm not a size 16, b***** I'm a medium. JJill is where it is at, and if you are lucky enough to find a person like Sarah, who took the tim to cuff my sleeves and make me feel like a million bucks. You are blessed!”
10AM - 9PM
43705 W Oaks Dr, Novi
Womens Clothing
“It is always a hit or miss. Sometimes they have everything you are looking for and we'll Sometimes they just have nothing to your needs. However, always clean and friendly”
“Paid a visit for a couple of things for vacation. Everyone was friendly and helpful. Great selection of everything that I was looking for. Signed up with my birthday information and will receive a $50 certificate good on $100 purchase around my next birthday.”
“I had the BEST experience at this store. I was desperately searching for a place that sold a decent strapless bra for women with a larger bust. So hard to find something that fits! But this Soma store was the answer. Marianna and Megan were the absolute best. I placed an order in the morning and then called in (I was in really in a tight spot time-wise) and they made sure that they pulled my stuff in time for me to pick it up on my lunch break and then helped me make sure everything fit properly once I arrived. They were helpful and kind - it was the best bra buying experience I've had in years. I don't usually write reviews on Google, but I was so pleased by my experience there I had to share. If you are looking for a good place to buy a bra or pjs in person, a place with actual inclusive sizing and colors, this is the place!”
10AM - 9PM
27500 Novi Rd, Novi
Womens Clothing
“Absolutely stunning collection! Not overly fancy, just elegant and classy. I loved the sale section. Lots of beautiful pieces. I found a tiered white dress for my birthday and it’s so dreamy, I love it!
The lady at the counter was very friendly and welcoming too. Definitely worth checking out if you need something for a special occasion or event. The sale section had so many lovely dresses in the $30–45 range. Amazing quality and great prices.”
“We didn’t go in thinking about cowboy boots but boy howdy did we leave with them! Ian was very helpful, super chill and a pleasure to work with :) We got all we wanted and more! Thanks so much!”
“The GM Lisa provided amazing and timely customer service. She went above and beyond to find the items that I needed and was kind throughout the process. This location is very well kept and organized!”
“Gia in the fitting room was the BEST! She was so sweet and ran to find different sizes/colors and learned everybody in my groups names and wanted to build connections! Will 100% go back just to have such good help! Thanks Gia!”
10AM - 9PM
27550 Novi Rd, Novi
Womens Clothing
“Had the pleasure of Meet Miss Alice in the Women's Department. The Top Best CUSTOMER services i seen in my 57 years. She stop everything she was doing an made sure the things i ask her an need to no. She properly explained to me everthing check the size at different stores. Very Kind an polite. Came to her register she place my order online. Didn't rush me even she thow she had 4 CUSTOMER behind me, but did assure them it would be Shortly. She really was Awesome an made my Day Thank you Miss Alice. Will definitely be Back.”
“Staff was friendly even if I was there with my 2 lil girls that had No clue what they wantedFitting rooms were nice roomy and easy to get toMy girls gave me several gift ideas to pass on to Santa complete with photos”
“A most excellent & supportive sales team - they really now how to make you feel comfortable. The best part - offering their expertise & honest opinions with a dose of humor & fun!”
“I'm a Chico's girl; the customer service is exceptional, clothing can be expensive and sometimes overpriced, but everything is quality, unique and stylish.”
“Received good assistance, not many sales items when I went in June but a nice selection of clearance items in the back. Got some BR Jeans, Linen Pants, Chino's and a few button downs and pullover shirts, pretty happy with the quality but they need more sales.”
“Shopping with teenagers is something I look forward to slightly more than getting the flu or paying taxes and that's about it. Enter April at the 12 Oaks American Eagle. She was a breath of fresh air! She knew the product line through and through and was very helpful selecting the right fit/style for each of my children's body types. She listened and found many different options for each of them. April continued to explore sizes, colors, options, etc. for the right item. It was the apex of customer service and we will return to this location because of April. Sure it is a longer drive from Toledo, but what usually ended in teenage angst and a wasted trip ended with very happy customers and primarily a one stop shop for clothing! Thank you for the hard work, honest feedback, and care you put into making our shopping experience the best possible for my family. Highly highly recommend.”
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“The studio is warm and welcoming. The teachers are outstanding. The owner makes everyone who comes in feel like a special guest. There is a class format for everyone. This workout is for all fitness levels (I’m 69 and I can do it). Come in and give it a try!”