Build-A-Bear Workshop Novi is a fun and super adorable place where you can create your own unique plush toy. The experience involves adding outfits, sounds, and scents to your furry friend. You can also record a custom 5-30 second voice message to add an extra special touch. The workshop offers PAWsome parties before, during, or after store hours for birthdays, office parties, or community events. Every party includes a customized furry friend, a Special Heart ceremony, and party games. The employees are consistently described as amazing, delightful, super nice, friendly, and super helpful with great attitudes. They are knowledgeable about every bear in stock, including their songs, sounds, and scents, and give good recommendations. Staff are helpful with accessories and fixing items like a bear with a dead battery. They go out of their way to provide extra kindness and care, even helping with recommendations beyond the store. These incredible experiences lead customers to highly recommend the workshop and plan to return. The selection of plush toys and accessories is great. Some feedback notes that the location is a booth in the middle of a hallway, which can create background noise for recordings. The newer paw-shaped sound device is also noted as more difficult to push to play. Overall, it is a fantastic time and a 10/10 experience for families and children, who love their visits.
My cousin and I had a wonderful visit! Chloe and Loretta were both very welcoming and full of enthusiasm. They made our experience one to remember! With a very good selection of stuffed animals and accessories, it was a great time!
March 2026
I didn’t catch his name but the guy working Sunday 3/1 around 1pm was really great. My daughter thought he was so nice and he was really good at his job.
February 2026
Wonderful experience. My daughter has been asking for years to come here and we finally did it. Jen was the one who helped us. She was so amazing with my daughter. Making the experience so memorable for her.
