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“It is always a hit or miss. Sometimes they have everything you are looking for and we'll Sometimes they just have nothing to your needs. However, always clean and friendly”
“Darius was such a pleasure at the register! He was cheerful, friendly, and genuinely kind, which made my shopping experience even better. I was doing a big back to school shopping trip for my kids and had quite a lot of items, but Darius was so patient and pleasant throughout checkout. It’s always nice to come across someone who makes even a simple checkout experience feel welcoming.Thank you, Darius, for your great attitude and wonderful customer service!”
“Paid a visit for a couple of things for vacation. Everyone was friendly and helpful. Great selection of everything that I was looking for. Signed up with my birthday information and will receive a $50 certificate good on $100 purchase around my next birthday.”
“The GM Lisa provided amazing and timely customer service. She went above and beyond to find the items that I needed and was kind throughout the process. This location is very well kept and organized!”
“Staff was friendly even if I was there with my 2 lil girls that had No clue what they wantedFitting rooms were nice roomy and easy to get toMy girls gave me several gift ideas to pass on to Santa complete with photos”
“So excited to have found a TON of gently used picture books that I know my art and reading students will LOVE! It was buy 3 get 2 free and I ended up finding several titles I would’ve spent a fortune to buy on Amazon for around $2 at Once Upon A Child. They had multiple deals going and am looking forward to going back sometime to check out the clothes and toys!
Also I am so appreciative of the staff’s graciousness, patience, and kindness ringing up such a tedious book order after close (don’t do what I did and completely lose track of time shopping and accidentally overstay well after close). Also make sure to byo bags/containers :)”
10AM - 9PM
27500 Novi Rd, Novi
Childrens Clothing
“I had to visit the Twelve-Oaks Mall H & M this morning, 8-23-25 and was met by an associate who was not very friendly or helpful. I had to ask for a manager and the manager, Viad Zvonov was incredibly friendly, courteous, accommodating and polite. He was a breath of fresh air!
Can you please let him know his efforts have not gone unnoticed and how much he is appreciated please? He should get a raise and/or some accolade for being such a wonderful, professional, friendly employee. He makes you want to come back to the store.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Izzy was absolutely amazing!!! She knows the products really well and knew exactly how to help me find what I was looking for. She was also very attentive towards me throughout my whole time in the store.”