Gerber Collision & Glass Novi, a leading auto body repair center, offers quality collision repair services backed by their industry-leading National Lifetime Guarantee. They specialize in repairing all makes and models, providing free written repair estimates. Customers have praised the center's outstanding customer service, prompt and professional communication, and the high quality of their work. However, some customers have expressed disappointment that the center does not service electric vehicles (EVs), despite the growing popularity of these vehicles. The center's decision to exclude EVs from their services has been described as "short-sighted" by one customer, who noted that the required repairs did not necessitate any special high-voltage training. Overall, Gerber Collision & Glass Novi has received positive reviews, with customers highlighting the attention to detail, timely repairs, and the center's willingness to address any issues that may arise after the initial service.
Very attentive customer service with answering questions and keeping me updated. Quality work. Conveniently located next door to Enterprise car rental.
April 2025
Great communication throughout the whole repair. They did a Great job
March 2025
Outstanding customer service. I delivered/picked up an auto for my employer that needed the left door rearview mirror replaced . The estimate was done quickly and the repair/replace cost was very reasonable. Also the work was tight and done in a timely manner.
