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“The finance manager that assisted me with my 2023 Lincoln Cosair was amazing. He and another salesperson made me feel very welcome. Hence, however, my experience dealing with the salesperson that assisted me with my purchase wasn’t favorable. He didn’t listen to me at times. I had to repeat myself over and over again. I was extremely annoyed and didn’t feel welcome. The overall dealership and customer service from the receptionist and service advisors in the back that assisted me were very kind and full of helpfulness. Would highly recommend the finance manager and his impeccable and kind demeanor to everyone else who is loolokg for a new or used Lincoln. Great selection of vehicles. Top tier indeed. Prefer them over BMW & Mercedes Benz any day. Great dealership overall.”
“I cannot overstate how helpful the guys here have been. Active, diligent, kind, and they went out of their way multiple times to help me out even when it had nothing to do with them. I am seriously impressed, and will be returning in the future if I ever need collision assistance again. These guys are a great choice when it comes to personal touch and reliability.”
“I had an amazing customer service experience, Tina help me find the right wind shield wipers for my SUV, also gave me military discount and installed it for me. Five star service.”
8:00 AM - 5:00 PM
40040 Grand River Ave Ste 400, Novi
Auto Parts
“Came to Joe for detailing my bmw X5. I do this every year with his place and the car looks showroom new. He has the best technology in the market for an ultímate detailing job. I can not recommend him enough. He works with his daughter Erin as a family own business for 78 years being his father the founder. Thank you Joe for do much!!!!”
“Arrived at Land Rover and was warmly greeted by my favorite sales rep, Ms. Lenore! Service Advisor Tim and Ms. Char also provided outstanding customer service from start to finish. I’m excited to have my Velar serviced and returned! Thank you all for your excellent service and hospitality! 💛”
“Looking for exceptional service? Visit Land Rover Novi and ask for Cary. The quality of service, the attention to detail, the endless care and concern is remarkable. The was a small issue with my original appt and Cary went above and beyond to ensure I was taken care of and rescheduled. It's service like Carys that will keep me coming back to Novi.”
“Jermain is a wonderful service advisor. He has great communication, he updates me every step of the way every time my vehicle is in service. I never have any issues, he always gives me a pleasant Varsity experience. I would recommend Jermain to everyone.”
“What a fantastic business to be aware of. Bruce and Diane, the owners were kind, friendly and very helpful. If you have a ding, scratch in your car this is the place to have it fixed.”
“I’m so grateful for the incredible experience I had at this collision shop, especially thanks to Ryan.
It wasn’t just about repairing my car, it was about the way he treated me with patience and respect during a stressful time. That kind of care makes all the difference. When I picked up my vehicle, it looked flawless. The quality of work was outstanding.
Ryan truly went above and beyond, and I couldn’t be more thankful. If you need collision repairs, this is the place to go. Exceptional service, exceptional people.”
“I've never liked dealing with people in sales. Ever... Austin Kellogg is not a salesmen. He's a helpful and knowledgeable guy who happens to sell equipment. He was always very willing to answer any and all questions that I had during my indecisive sales process. I appreciate his patience.
He's the reason I bought CAT.
I have confidence that, even beyond the sale, he'll be a helpful contact if needed. I recommend Austin at the CAT team to anyone interested in equipment/attachments.
Thanks Austin”
“John at this location is a great employee who patiently helped me and answered all my questions regarding headlight longevity. This is one of the best customer service I have experienced, please convey my thanks to him.”
8AM - 5:30PM
43500 Grand River Ave, Novi
Auto Parts
“Today I stopped in to get a battery replacement for my vehicle. I met a father and son tandem named Mike and his dad, Milton. Milton is an absolute gem, A gentleman, A knowledgeable professional, but what makes this visit worthy of a perfect rating is…SERVICE. Milton went above and beyond the call of duty. Educated me on the science of batteries. I was so impressed by this gentleman that I introduced him to my family…because he made me feel like his. Thank you Milton for who you are and what you do. To anyone who may be reading this…go to the Novi location (a small independent store, not a big box store that treats you like cattle) spend your money and support this business.”
8AM - 6PM
30020 Cabot Dr, Novi
Auto Parts
“Great small motorsports company! They have a lot of stock in-house but also can work directly with manufacturers to ship certain items. I recommend you stop by if you have any products you’re looking for or just to chat about motorcycles/cars.”
“I went in a couple days ago for the oil change on my vehicle it was done in a very timely manner. Everyone was professional and courteous, and took care of all of my questions and the needs with my truck. I highly recommend getting service done here at Varsity Lincoln In Novi on Grand River Avenue in Wixom Road.”
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“Cycle gear feels like one of those stores where they love to learn about you, to hear your story of why you are there, and to talk motorcycling stories. They are experts and know their product line. They efficiently set us up with the intercom system and even went though the setup and installed them for us . Five stars for service and staff.”