“Hotel was very clean and the staff were super friendly. Beds and pillows on the other hand were not so friendly. Pillows had zero support and took like 3 to make a normal pillow. Bed was equally uncomfortable and I could literally feel the insides of the bed as I slept. But this is nothing new for Hilton, their beds are notoriously uncomfortable. Great location for food and entertainment.”
Open 24 hours
27000 Providence Pkwy, Novi
Hotels
“We LOVED our stay! The kids had a blast in the gigantic pool. We're already planning the next birthday here. They have basketball. The kids were tuckered out to say the least haha the rooms we had were spacious and the cleaning staff are great. I hate feeling like I can't trust what I'm sleeping in!! The bed was sooooo comfortable I didn't want to go home to sleep in my bed lol very friendly staff too id like to add”
“It’s a centrally located hotel, but there isn’t much going on within a square mile. The indoor pool claims to be heated, but it’s not heated well enough to justify swimming in the winter. The breakfast bar is good and has good choices, but it’s not included and run around $25/person. The food is great though.
The bar has all the usual options for drinks, the food menu is good too. The bartender is a little lukewarm and picks and chooses who he’s kind to. He has an attitude that says he’s annoyed by most.
The front desk team was okay. A few people actually tried to be helpful and professional while others were annoyed and distracted by playing video games that they’d brought with them.
We’d stay here again because it’s the closest to our office, but we wouldn’t really recommend it.”
“People make the difference, and this location has great people. All of the staff was friendly and helpful. We had a great stay for a baseball tournament. However, I made a horrible traveler's mistake and left a backpack with a laptop in the room when I checked out. When I called, in a panic, Ali, from housekeeping, had already brought my bag to the front desk. Sarah at the front desk took care of everything from there. We emailed a shipping label to her, and she took care of it from there. When you have people that will help you out in a pinch even after checkout you found the right place to stay.”
“First time at this hotel. never heard of this brand of hotels but the reviews were good so I gave it a shot. me and my girlfriend had booked a room for a night and I really enjoyed the room and the stay. they are remodeling currently so they do not offer continental breakfast yet, but they do have a little store with some items from what I saw. they have a nice pool. no hot tub but thats okay. overall the room was clean, the staff were friendly and I would definitely return.”
“I recently stayed at Sonesta Simply Suites in Novi, Michigan and had a great experience. The staff was very friendly and welcoming from check-in to check-out, always willing to help with anything I needed. The rooms were newly renovated, very clean, and comfortable, which made the stay even more enjoyable. The hotel’s location was also very convenient and close to the event I was attending, making it easy to get back and forth without any hassle. Overall, I would definitely recommend this hotel for anyone visiting the Novi area.”
“Thanks to Aaron and his outstanding team, I was able to thoroughly enjoy the Hyatt Place in Novi. I can't say enough about this wonderful hotel. With its many amenities, combined with its adjacent location next to the Suburban Showplace, it clearly provides an excellent high-value option for both business and vacation/weekend customers.
The entire super friendly staff ensured an outstanding customer service experience during my stay. While attending a trade show next door, I was also able to also enjoy the indoor pool and abundant local shopping offerings.
Several quality food and beverage options are onsite, including one with a huge outdoor fire place fun for social gathering and adult beverages. For breakfast, the free warm buffet was convenient, quick, and tasty.
I left the Hyatt with a full belly, a smile on my face, and a desire to return very soon.
Cheers!”