Huntington Bank is praised for its exceptional customer service, with personalized attention and knowledgeable staff who are courteous, professional, and understanding of customers' needs. The Novi branch, in particular, is highlighted for its excellent service. However, a customer had a frustrating experience with their debit card being sent to the wrong address. Overall, the bank is commended for its friendly and helpful employees, who strive to make the customer experience positive.
I absolutely love this branch and location, The people are always so helpful and kind. I come in here and i feel like a friend. Keep up the good work and thank you for the great customer service!
November 2023
Jesse Kotalik is second-to-none in all he does, from personalized customer service, to knowledge about products, to patience and understanding about the customer's needs. I highly recommend Jesse and his team at the Novi branch!
September 2023
The white guy Jeffery and the Indian hijab lady was very courteous and professional and nice! They took their time with making sure all my needs were met! Love this branch!
