Journeys is a vibrant store that showcases the latest styles in skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. Known for its carefully curated selections from popular brands like Converse, Vans, Crocs, and Dr. Martens, it serves as a one-stop shop for fashion enthusiasts. Customers have praised the exceptional service provided by the staff, highlighting individuals like Marco and Alexus for their patience and dedication. Marco helped a customer find a hard-to-find shoe and offered valuable advice on styling, while Alexus spent over an hour assisting a couple in choosing the perfect shoes, even staying after hours to ensure they were satisfied. Most reviews reflect a positive atmosphere, with many finding the staff to be friendly and helpful, making shopping a delightful experience. However, there was a mention of a less-than-friendly interaction with one employee, underscoring the importance of consistent customer service. Overall, Journeys has built a reputation for its excellent selection and supportive staff, making it a favored destination for shoppers.
Just bought shoes for my wife and I. We are both very indecisive and Alexus spent over an hour helping us try on a billion pairs of shoes. She helped us make decisions. Despite staying until after the store was closed, Alexus and Dre were both extremely patient and friendly the entire time. The experience was great!
November 2024
loved stephen he was very helpful and knowledgable! he needs a raise
June 2024
The reason why i gaved a 3 is I felt like the young lady who waiting on me was very rude. Before paying for my stuff, I had to asked the young lady was she going to wait on me, she was staring down at her phone. Finally, I had to asked her " are you going to wait on me"!
