Kirkland's in Novi is a popular home decor store offering a wide selection of furniture, wall décor, decorative accessories, and gifts. It aims to provide stylish items at great prices, making it a one-stop shop for decorating, entertaining, or gift-giving. Customers appreciate the variety of unique items and the helpful service from staff members, with one associate going above and beyond to assist a shopper. However, some experiences have been less positive; the store can have an overwhelming candle scent, and customer service is sometimes described as rude. The checkout process has been slow due to outdated systems requiring signatures for small transactions and the need to find members by email rather than phone number. Despite these issues, shoppers generally enjoy browsing and find the store a good place to find decorative items for their homes.
The place smells like too many candles. I would have spent more time in the store and more money, possibly if the store didn't have an over welling aroma.
September 2024
So many cute Halloween and fall items. They run great sales each week!
February 2024
Went to pick up a table that I ordered.Store was well stocked and friendly employees.
