{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“We had an exceptional experience, thanks to Jaclyn and Mike who helped us with our mattress exchange even a few days after the 120-night trial period. We had a week more left, however when we visited the store, the mattress we wanted to exchange with was at full price. Jaclyn and Mike suggested the new mattress will go on sale after a week, which would ideally be after our 120-night trial period, but we would save some money with the sale price. They assured that they will still let us exchange mattress even if we are a few days over. We were honestly nervous about the process, but they treated us with kindness, patience, and genuine care from start to finish. They truly listened to our concerns and made sure we felt comfortable and supported every step of the way. It never felt like a transaction—it felt like someone genuinely wanted us to be happy with our purchase. Their professionalism and willingness to help went above and beyond our expectations. Experiences like this are rare, and it’s because of people like them that we'll remain a loyal customer and confidently recommend this store to others.”
“My husband and I walked into Value City in Novi MI looking for a couple of items for our home and we had the pleasure of meeting our sales rep Donna F. She was so kind and full of energy and even when we were on the fence about purchasing today her attitude never changed. We made a purchase and any time im looking for anything furniture related Donna will be my go to! Thank you Donna F and Value City!”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“It is not easy to please me as a furniture customer, but Bob's Furniture did manage to meet and exceed my expectation. Very professionally done! Nick was awesome, answered all the questions, took time to lead us from one piece to another, and we found what we wanted. Thank you very much for classy work. We will be back soon.”
“I had an amazing experience at Casper thanks to Luis! He was incredibly helpful in selecting not one, but two amazing pillows that were the perfect fit for my needs. From start to finish, he was friendly, knowledgeable, and genuinely took the time to ensure I was comfortable with my choice. He went above and beyond by letting me test each pillow, ensuring I found the perfect one. His attention to detail and dedication to great customer service truly made my visit enjoyable. Highly recommend Luis and the Casper team!”
“Kristen is a hoot! We loved her personality! She is very knowledgeable about the different products and was very helpful at pointing out products we might not otherwise have looked at. I would definitely work with her again!”
“We absolutely love Sleep Number! Their beds and sheets are incredible, and the quality has made such a difference in our sleep. The service is always exceptional, and Josh, the manager, truly stood out. He took the time to really understand our needs and helped get our bed perfectly set up for the best night’s sleep possible. The whole experience was easy, informative, and stress-free. Highly recommend this store and their amazing team!”
10AM - 6PM
42200 Grand River Ave, Novi
Mattress Stores
“Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.”
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
“Attorney from Ohio… happened to be in the are visiting family and was in the market for a mattress… worked with Ali wand he was great. Knowledgeable and walked my fiancé and I through a number of products and the technology components associated with the app and adjustable bases. Good experience overall.”