Once Upon a Child in Novi is a small, woman-owned business located in the heart of Metro Detroit. It specializes in buying and selling gently used kids’ clothes, shoes, toys, and baby gear. Customers can bring in their gently used items to receive cash on the spot or trade for popular brands at affordable prices. The store is known for being clean, well-organized, and offering a wide selection of items in good condition. Many customers appreciate the friendly, helpful, and patient staff, who make the shopping and selling experience smooth and stress-free. The team is often described as welcoming and caring, with staff members going out of their way to assist, such as helping with large items or carrying items to the car. While some reviews mention occasional inappropriate music played in the store, overall, visitors have positive experiences and would recommend this location to friends. Customers find great deals on clothing, toys, gear, and strollers, often in fantastic condition. The store’s efficient system and friendly atmosphere make it a popular choice for families looking to buy quality used items or sell their children’s outgrown belongings. Overall, Once Upon a Child Novi is a well-run, customer-focused store that offers a convenient way to find affordable, gently used kids’ products.
I came here awhile back and was well taken care of. I am not sure why their were so many negative complaints, but I did not share those experiences.
August 2025
All the ladies in the store were very nice and welcoming. I was greeted as soon as I walked in. Grace was very helpful reaching the big items on the top shelves. Will recommend this location to my friends.
August 2025
I was shopping here a couple of days ago and the ladies here are very kind and helpful. The place is super organized.
