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“Deon helped me with everything, and he was wonderful! Him and Megan make the place seem very welcoming, and they are both incredibly kind. Even if the line gets long, they move fast. Easily the best postal experience I had hahaha?”
“The absolute best post office friendly knowledgeable employees. The level they go to help people is unbelievable. I ship several times a week and even the most daunting issue seem to be in The post master lady Anne's wheel house even issues Usps customer service seem unable to solve she solves. Everyone there is terrific.”
“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”
“This Milford branch is a gem. The staff does their best to makes sure I'm happy with my services and have gone above/beyond at times to make sure they handled my needs.”
“I went in about 2 months ago to turn in my passport application, and they were a million times better than the other 2 post offices I tried. The workers were great and helpful. I’m deducting a star because no one answered the phone when I tried calling at different times.
You do have to make a passport appointment online (I think they had signs about not doing walk-ins?, even tho the website makes it look like every PO has walk-in hours), and the website sucks hard, but I figured it out: every PO has different days and times they do passports. You have to look at their passport hours first, and then try to schedule an appointment only during those times. (Also, no same-day appointments.) That worked for me.
Other tips: if you don’t have a printer, pick up the application from a PO ahead of time and fill it out. I went to Walgreens for a picture, but this PO offered to take one even tho I didn’t choose that with my appointment. They also offered to make copies of my documents, which some PO’s don’t because they’re not required to. I recommend making 2 of your birth certificate, one for yourself in case you need it while the Dept of State takes your real one and mails it back. Make sure you read how to pay the Dept of State, I wrote a check, while for the PO charge I used a credit card.”
“Very friendly and efficient staff to support the variety of needs you give them. Never a significant wait like other office locations. Love this location and staff!”
“Staff is friendly and helpful. I have been at this postal location on various days & times and have never experienced a long wait. Its my new 'go to' location.”
“Extraordinary customer service. I live in Oregon and mailed a package to Plymouth where it got held rather than being delivered. I spoke with a representative (Muhammed) who cleared everything up and made a personal trip to deliver my package right after I called. He went above and beyond to be kind and helpful. If he is an example of the neighborliness of Plymouth, I am happy my daughter and her family have moved there and can’t wait to visit ?”
“We get the best mail service we could ever ask for ! Te from the office is so helpful and our carrier Jason goes above and beyond to take care of his customers !!!”
8:30AM - 5:30PM
23332 Farmington Rd, Farmington
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“Staff are always helpful and nice. Lines can be long or you are left waiting a while but it’s not because of the workers. The other Customers are usually the reason because they don’t have the right information needed.”
8:30AM - 5:30PM
200 S Wing St, Northville
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“I come here quite a bit for my business and I've always found the ladies here to be quick and efficient.
I'll often have questions and they will give me a straight answer.”
“I used the click n ship and it’s really easy and cost effective . I had a package which was packed with a reused envelope and Dora let me know that it supposed to masked the next time . She helped me do it this time . I appreciate her assistance and making the process easy .”
“I've been here on several occasions and each time when Dr. M D Alam has waited on me and others, he is professional and polite and very helpful. ? he keeps up his good work. It is very much appreciated.”
“Writing this review on behalf of my mom. She comes here to ship out my packages and said every time she comes here the ladies are always so helpful and kind. A+++ ?”
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“As bitchy as they are, they’ve never lost a package, and they do it right. I’ll take the attitude any day when it comes to my packages being safe and moving quickly.”