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“The staff is amazing! I'm not sure why their rating is so low. I've always had professional and friendly service when I go in. When there are long lines and you've been waiting they always apologize for the wait. Great job!”
“Deon was SO helpful when I had a large box going to Germany returned to me because of inaccurate customs information. With his help, I made the correction, he did not charge me again, and the package arrived in about 8 days! I have never experienced the type of customer service this USPS location provides!”
8:30AM - 6:30PM
6300 North Wayne Road, Westland
Post Offices
“First time coming here! NINA was very patient and helpful with me. I’m newer to post offices And honestly, didn’t know what to do, but she gave me all the information that I needed to know, especially for a work company that I work for. These were really important for me to pick up. She made it very easy for me. Great service she provided!!”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“Victor is hands down one of the best employees at the United States Postal Service. Every single time I come in, he’s genuinely smiling and welcoming. He has an amazing personality, treats everyone with respect, and carries himself with nothing but positivity — no hate, no bad attitude, just good energy.
I come to this location at least once a week, and Victor has never disappointed me. No matter how busy it is or who he’s helping, he stays patient, happy, and professional with every customer. His customer service is outstanding, and he truly makes the whole experience better just by being there.
The USPS is lucky to have someone like Victor. He’s a great guy and a perfect example of what excellent customer service should look like.”
“Awesome I love that they're open later on weekends compared to other locations super quick and convenient ?? It's better to get your packages ready before so when you get there you just drop them off in the bin and go ?”
“I didn't have much of a problem besides the staff was a little slow to call me up. I was hoping to change my address then go but the lady who was helping me was very helpful and kind. I overall happy”
8:30AM - 5PM
28211 Southfield Road, Lathrup Village
Post Offices
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“Shoutout to the Garden City post office! I had a package that I desperately needed, and it had been delayed for whatever reason with no updated delivery date. I filled out a form online through USPS, and within the hour, someone from the Garden City post office called me.
She explained the reason for the delay, let me know she would follow up the next day to make sure it was delivered or give any updates, and when I mentioned that I needed it by a certain time before work, she even put me on a quick hold to check on it. A moment later, she came back and said they were going to try to have it delivered within the next hour.
Truly so grateful for the kindness, communication, and effort!”
8:30AM - 5:30PM
23332 Farmington Road, Farmington
Post Offices
“My client was pu by me at nursing facility she couldn't walk...sil worker brought mail there were holding for her outside to the car. ..didn't get his name ...Black mail carrier you are the Best!...this was the only way to remember you on a Monday....heck I'm Black female....nice is nice no matter what color... ? Great Post Office”
“My experience is based on my phone conversations with the staff (A lady at first, then a gentleman) today. They were professional and helpful in solving my issues. Call backs were prompt and communication was thorough. Thank you!”
8:30AM - 5:30PM
24837 Goddard Rd, Taylor
Post Offices
“I wish I could remember the woman’s name who helped me with getting my passport!
She was diligent, kind and helped me through an overwhelming process. Thank you so much”
“The Brightmoor station is always amazing! Mr. Wofford is always super pleasant and friendly. It’s nice to get to know the staff. The last time I was there I was walking around trying to fit my package in one of the boxes they sell. The girl saw me struggling and found me the perfect box! Just wonderful service every time!”
“After going to the Canton post office, where they wouldn’t give me a piece of tape, I went to the Wayne post office because Canton would mail my package without the piece of tape that they wouldn’t provide me and the Wayne office was fantastic. I was in and out in three minutes or less. Thank you to Nina.”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
8:30AM - 5:30PM
200 South Wing Street, Northville
Post Offices
“I always feel welcomed and taken care of the staff but today Krystal went above and beyond to help me with my address change I wasn’t able to complete online. She was professional and knowledgeable and made the transaction seamless. I will miss this office and the great service! Thank you Krystal!”
“The folks working the country really try as best they can to help everyone. The USPS administration sometimes make it very hard for the counter workers to do a fair job.”
“Yolanda was great. I hardly ever go to post office and she could see I was struggling and she helped me out. Things that may seem easy and like common sense to an outside observer, was confusing to me. Yolanda helped out with a big smile on her face and we joked and laughed poking fun of me. Instead of making me feel dumb, she put me at ease. Thank you.”
“For any of you wondering, there is a difference between the Allen Park Post Office and the Allen Park USPS distribution center. The post office is small and it's virtually impossible for packages to be lost for weeks. The distribution center is a completely different ball game.”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
8:30AM - 6PM
32455 West 12 Mile Road, Farmington
Post Offices
“Rarely would leave a review but want to give all 5 stars to Jackie at this location; she went above & beyond her responsibilities to help me out with tricky situations while crippled and am ever grateful for her work ethic and compassion to the people. Hoping the higher ups see this, as she’s certainly a leader of the right kind”
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“We would like to sincerely thank Lodana for the outstanding service she provided during our passport appointment. My wife and I arrived late due to construction and unexpected delays, but Lodana welcomed us with patience and professionalism.
She handled our passport applications very efficiently and took the time to clearly explain every step of the process, including the required procedures , photos and fees. Her knowledge, professionalism, and willingness to help made what could have been a stressful experience very smooth and easy for us.
We truly appreciate Lodana’s excellent customer service and dedication. She is a great asset to the office, and we are very thankful for her help. Highly recommended!
USPS Livonia thank you so much”