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“First time there and will return. Walked in looking for a specific item and greeted almost immediately as another customer was being assisted. Asked for my item and was gladly walked over for my decision. Thank you for being so polite and helpful.”
“I came inside to buy an adult mouth guard because I grind my teeth at night. Walk inside the store, the cashier was polite, guided me to the mouthpiece. After purchasing I boiled the mouthguard for 1 minute in boiling water and immediately pulled it from the water, bit down on it, dealt with the pain of it, and had a grind free sleep! Thanks again!”
“Outstanding customer service! The sales associate that helped fit me for boots was patient through all of my questions. I had an issue with one of the bindings that I’d purchased and the manager went above and beyond to make sure my gear was in working order.”
“I came into Lululemon today with an issue. my pants had ripped while I was at work, and I really needed to get them exchanged. My schedule during the week is pretty packed, so it was important that I got this handled today. Julia helped me out and did an absolutely fantastic job. She was understanding, professional, and made sure the whole process was smooth and stress-free. She really upheld the quality and service that Lululemon is known for, and I left feeling taken care of. Big thanks to Julia, Mariam, and Kendall for turning a frustrating situation into a positive experience! Seriously this 12 Oaks Lulu crew is great!”
“Love this store. Staff is always friendly and helpful and kind. Phillis the manager is an absolute sweetheart she always looks out for me. Highly recommend her for any needs from clothing and shoes”
“Staff was friendly even if I was there with my 2 lil girls that had No clue what they wantedFitting rooms were nice roomy and easy to get toMy girls gave me several gift ideas to pass on to Santa complete with photos”
10AM - 8PM
27694 Novi Rd, Novi
Sporting Goods
“Even though we didn't find what we were looking for (hiking sandals), we still appreciated the helpful staff and clean store. The next time we need shoes I'll be sure to come back here.”
“North Face is a bit pricier than some other outdoor brands like Columbia, but you get what you pay for. They make good, durable products that are also stylish, but still cheaper than brands like Patagonia and Fjallraven. I own a pair of NF boots, gloves, and a parka, and I have never felt cold while wearing the full set.”
“Anytime there are plants to promote the store i am going to give it 5 stars. The place is alive and full of shoppers. The staff is awesome and my daughter will be filling her bags.”
“Plenty of selection, not a lot of help available. Was looking at lacrosse gear and cleats. No help for lacrosse gear. Shoe area is a joke. The screen to scan shoes is pointless.
The cashier working around noon on 3/2/25 was excellent. She talked about her high school kids and we commiserate about the costs of kids sports. She's awesome. Someone give her some mad kudos.”
“Such a friendly and welcoming environment, even greater customer service and care! An employee with the name Sultan greeted me and helped with my order, he made the shopping experience nice and quick. I usually shop at the Troy location but I will definitely start shopping here!!”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Lots of awesome Detroit sports gear available. They even have just about all the major and slightly less major Michigan college teams available. Fantastic customer service. Simply awesome. The only down fall is they really don't do sales because of their small over head. Because of that you end up paying full retail price.”