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“I was BEYOND thrilled with the service provided to me today! Came in with two kids bikes that needed some repairs and was met with kindness and fairness. Will 100% recommend to my friends and family.”
“Got fitted for running shoes. Patrick watched me walk a couple of times and, based on my needs, brought out several options for me to try on. I ended up buying 2 pairs. He was very helpful and knowledgeable. Another person also helped, I never got his name but he was also helpful and knowledgeable. Not only did I get great shoes there but I felt safe. I'm not going to get into details but there was a creeper shopping there. Patrick knew how to handle the situation so that I felt safe. I didn't even have to say anything--he noticed on his own. More men should be like him.”
“I recently brought back a patagonia mens jacket with defective down in 3 areas. Mike the sales associate, was EXTREMELY cooperative in assisting me for a replacement, even though I was not a Rei member on this purchase and the deadline for a free replacement lapsed. He 'bent over' backwards to help me, culminating in a very satisfactory resolution of another new jacket at no charge. Now I am a member with and will be doing much of my shopping here.”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“I do hair and nails, and I recommend to my clients to come here to be fitted for athletic shoes when they complain their feet hurt. The staff takes their time to measure your feet, they have a nice variety of insoles and shoe brands, as well as clothing and accessories for an active lifestyle.”