Kroger, a popular grocery store, has received mixed reviews from its customers in the Southfield, Michigan area. While some customers appreciate the store's reasonable prices, wide selection, and friendly staff, others have had less than pleasant experiences. One customer expressed disappointment with the condition of the restroom, while another noted the difficulty in finding certain items. Additionally, a customer had a negative interaction with a rude employee in the bakery department, emphasizing the importance of professionalism, even when customers may be going through personal challenges. On a positive note, many customers find the store to be clean and well-stocked, with one shopper particularly appreciating the presence of a security guard, which made them feel safe during their evening visit. The self-checkout machines, however, have been described as "raggedy" and causing technical difficulties for some customers. Overall, Kroger seems to provide a mixed shopping experience, with both positive and negative aspects, depending on the individual customer's needs and interactions.
Decent until they separated the liquor from the main store..NO ATTENDANT AVAILABLE ON TIME!! Customers waiting over 15 minutes! Not even management to assist.. TERRIBLE!
May 2026
Not enough personnel to assist you in checking out.
May 2026
Not messy at all can find anything easily very friendly workers here. Huge parking lot. Very professional. Customer service workers are very nice. Everyone welcomes you with a smile.
