U-Haul Neighborhood Dealer is known for its excellent customer service and professional staff. Customers appreciate the friendly assistance from employees like Lori, Kenneth, Katrina, and others who ensure a smooth and efficient experience. The equipment at this location is typically clean and ready for use, with staff taking time to explain policies and help customers choose the best storage options. However, some trucks may have an unpleasant smell, requiring customers to use disinfectant spray to freshen the interior. Overall, this location is highly recommended for its helpful staff and quality service, making last-minute moves and storage needs easier and more convenient.
I was very pleased with the customer service at this location. I don’t know the gentlemen’s name but he was polite and made sure I knew of all the policies. The equipment was clean and ready when I got there. The whole process was quick and efficient.
January 2023
This is the best location, the customer service is always amazing. Lori and Kenneth are always there to assist me with anything going on with my storage. Will recommend this location to anyone looking for help.
September 2021
Great service, solid rental. Very clean and obviously maintained