Graff Nissan of Okemos is the leading Nissan car dealer in Okemos, MI, and the surrounding areas. They proudly offer oil changes and maintain a vast collection of auto parts for sale. Their commitment to excellence does not end with the sale, as they staff an onsite auto service and repair department. The teams of sales advisors, service technicians, and financing experts are trained to address each customer's needs with the utmost respect, care, and attention to detail. Customers have praised the professionalism and courtesy of the staff, particularly the sales representatives, who have been described as "top tier" and eager to provide all the necessary information without being asked. The payment and paperwork process has also been praised as pleasant and hassle-free. While some customers have expressed concerns about the high cost of services, the overall customer service experience has been overwhelmingly positive, with customers highlighting the promptness, attention, and impeccable communication provided by the Graff Nissan of Okemos team.
I received great service at Graff Nissan of Okemos. The staff and mechanic are always friendly, professional and keep me informed of current and/or upcoming maintenence suggestions.
March 2026
Shaun was great. No pressure sales, I knew what I was looking for they had a larger inventory, I got to test all l the models I needed to see. I could not be happier wuth my 2026 Pathfinder. I didn't realize I was going to end up coming home with a car today. Excellent customer service
February 2026
Great experience! Shaun was very informative regarding my new truck. Everyone I dealt with was professional and friendly. Service department has been very helpful the few times I’ve needed them!
