Tire Dealers in Okemos, MI

“The staff was polite, but the overall experience could definitely be improved. The store itself feels old and is in need of a thorough cleaning and facelift.; it would make the entire facility feel much more welcoming.

I stopped in to have a very slow tire leak repaired. During the initial walk-around, the salesperson specifically commented that my newer tires looked great and had plenty of tread life remaining. Despite that, I was then given what felt like a lengthy, very rehearsed sales pitch that really wasn’t relevant to why I was there.

I had already purchased Discount Tire’s add-on tire service package for tires that weren’t originally purchased there, so I was simply there to have the leak repaired under that coverage. I understand offering additional products or services when appropriate, but in this situation, the sales pitch felt unnecessary and was a waste of my time.

A cleaner, updated facility and a more customer-specific approach rather than a standard scripted sales presentation would make for a much better experience.

UPDATE: I appreciate the personal response and action from Discount Tire in Okemos.”

“I was in town for my son's basketball camp before heading to Ohio for a baseball tournament when I got a nail in my tire. I went in for an appointment to have the tire plugged but was told it was too close to the side wall so I would need a new tire. The tire needed to be ordered from Grand Rapids and wouldn't be in until late afternoon so I would be looking at the next day to get it put on. I let them know that as soon as my son is done with basketball camp, we head to Ohio to play baseball early Friday morning. Knowing my situation, they suggested maybe calling a couple other places to see if they had the tire in stock...neither place had it. Ben ended up ordering the tire & crossed my fingers that it would come & they could get it on that day.
Ben called me much earlier than expected that the tire was in from Grand Rapids and they could put it on when I got there.
The guys were all friendly, kind and went above and beyond to get this out of towner taken care of.
I would definitely recommend this location of Belle Tire to anyone.”

“I got a flat tire and luckily we had got our tires with a warranty last November. Walmart honored the warranty no problem and just prorated us for the mileage. I am so glad I got my tires from Walmart. While I was there I got the premium synthetic oil change from r less than $60.00. What a deal. Thanks for the excellent service Darienne and team. Thanks for the customer care.”