“Such great service! They tried multiple different things to try to save the phone. They ordered and then did the work to try replacing different parts. And because the phone ultimately couldn't be repaired, they still only charged the $35 diagnostic fee. Despite all of the labor, because the phone wasn't fixable, they didn't charge for this!! And during the time they had the phone, they provided quick updates and explained what they wanted to try before they did anything. I was really impressed and would definitely recommend them.”
“Michael greeted me as I walked through the door, handled my request promptly and walked me through each step. Unfortunately when I did the survey via text messaging I misread the rating for the first question and responded with a 1 rating. I can assure you Michael deserved a 5 (completely satisfied) and. 5 star rating overall.”
“Lavonta helped us set up my parents phones, he was very knowledgeable and helpful. We weren't finished when the store closed but he stayed a half hour to help us. Hope the store takes care of his time. Would highly recommend.”
“Great customer service by Colton. Needed a new phone he took the time to get me the best deal and explained everything. Definitely recommend the Clarkston Verizon store.”
“I had actually left the other Clarkson store to go to this one to get the help I needed and Jayden helped me was very professional and did an excellent job. Even was able to help get a password with an old device because mine was broken. This sounds like a bot comment after reading it but it's not.”
“I was in last week and had a great experience. Donovan was wonderful. He really listened, was super knowledgeable, and was able to help me out upgrading my plan. I will definitely go back for any new phones or plans in the future. Thank you.”
“I went in after my phone’s service would not activate. It took 3 hours of trying everything, but Carla was extremely helpful and got me on my way. Would recommend”