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“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“My dad and I needed new phones so we headed in to this location. We were immediately greeted by a young man, Fernando. He was SPECTACULAR!! Straight to the point, lowered our phone bill, and set up our new phones within 20 minutes. Made a what seemed as a complicated process ended up being a super simple one. Great experience! Thank you Fernando!!”
“This store is amazing. I came in in a panic because my phone kept glitching while I was navigating home. It turned out I had some water damage from two days earlier- they used their machine to get all the water out and it’s good as new- saved me hundreds of dollars on a new phone!”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“I recently shopped at this location and the experience was great! Andre was extremely helpful, he took care of our needs and we were on our way in minutes. Thank you Andre, you were absolutely Awesome!!”
“Isabella (Izzy) O. was so helpful in setting up our home internet and upgrading phones on both of our phone lines. She made sure we got the best deal and was super patient and kind.”
“The owner of this Boost Mobile store is kindest and most hardworking Boost employee I've ever met. Very smart and knowledgeable. I will drive past 10 other Boost Mobile stores to go to this place.”
“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”
“This Verizon store provides excellent service! Made an appointment to get new phones. Sam, asst Mgr and Jack were so helpful with explaining phone and plan options to save us money. Once we made phone decision, they assisted with transferring our old phone info to our new phones. What a relief to get such wonderful service!! Highly recommend doing business at the Clarkston Verizon location.
Thank you Sam and Jack!!”
“The team that operates this location and many others are great people. Honest and do the right thing. Genuine old school customer service. Would recommend this place ?”
“Awesome store!! Outstanding customer service!! Nef was incredibly helpful and knowledgeable. If I have any phone related needs in the future...I will definitely return and ask for him!!! THANKS FOR ALL YOUR HELP NEF ?”
“Edit (6-28): I've given up on my past mission. I've gone in since to pay my bill with Shane, he was like usual; polite, kind, prompt and the service given was better than expected; per usual.
This location and the associates are by far my favorite now. I'm in and out, and when I had to transfer data and all that crap over, I just went down to Jimmy John's and had a bite to eat.
When I have brought up problems I'm having with my phone/service, I have only received great information/problem solving ideas from both Shane and the new manager Kurtis. T-Mobile is finally doing good work and listening to it's customers. Thank you.
(First review): Kurtis and Shane helped me so much. They assisted me with adding a second line on my account, helped me pick a new phone, sign up for insurance (they saw how broken the screen on my previous phone was. I didn't know how inexpensive it is! $15/month), switch over what I needed to/helped me set the phone up and than they found a perfect OtterBox case and screen protectors for my new phone.
They showed me the smart watches and earbuds that are new. I'm not sure if I'll go back to purchase them or not, however if I do, I'm coming back to this location.
I have been previously frustrated with TMobile in the past at quite a few different locations. However Shane and Kurtis have far exceeded my expectations.
Although, when I asked to speak to the manager; not to be a Karen, but to compliment him on his staff, the manager wasn't there.
Every time I go up to pay my bill, he's never there.
I've tried to call different days, to see if he's there.
This is all out of pure curiosity at this point. What if I actually needed to talk to a manager? How much harder would it be to speak with them?
Imagine Kurtis and Shane didn't give me the amazing, professional service they actually provided me.
Let's say I had Jane and Jon assisting me. They both just started working there that day, and they don't know anything.
Let's say they are on rumspringa and they were Amish until like yesterday.
Would I be able to speak with a manager?
I am guessing no.
Sorry for the rant, and the imaginary situation. I don't know why this is bothering me. Muh bad.
I've had service with TMobile for a little while, I've only become this invested within the past few months getting this new phone.”
“I went in here today and Moe took care of me. I'm getting a divorce and was in jeopardy of losing my phone number, in 2016 my mom paid to get me this number it was my freedom from personal things. My mom passed last year to cancer and I panicked at the thought of having to part with this number it felt I was losing her all over. Moe didn't let that happen I was about to leave thanked him and he said whoa whoa don't leave yet. Moe took and made sure that I kept my number and I left more grateful and happy than he could possibly imagine. He made a miracle happen. To some sure it's "just" a number to me it's not and he seen that and he hooked me up!!! I will NEVER go to another metro!! Moe definitely won my services over and a piece of my heart for the kind thing he did to make sure I get to keep this part of my mom!!! If the world had more people like Moe we wouldn't have to worry!!! Thank you so much for everything today!!! I highly recommend this store and Moe for sure!!!”
6AM - 11PM
3901 S Lapeer Rd, Lake Orion
Mobile Phones
“I recently stopped by Star Mini Mart/Mobile Gas Station and was impressed by how clean and spacious it was. They have a great variety of snacks, quick bites, beverages, a complete wine cellar, and even a cigar bar area. I also liked the convenience of the mobile touchscreen for paying at the pump. The only issue I encountered was that the receipt didn't print out as prompted, but it gave me the opportunity to explore the hidden gems inside the minimart. Overall, I would give this mobile minimart/gas station five out of five stars. Highly recommended!”
“Some bad reviews does not make any sense for me. What i have seen from my end manager and everybody did their best to fix my bill and promotion issue. It took an hour to fix problem but finally they did it.all you need you to go store tell your problem they will fix it”
“Came in here day after a holiday weekend. They were busy as all get out, but the two behind the counter handled ALL the business. Customer service is one of the best I’ve experienced in any cell phone store in a long time. It’s complicated job data. Transfers pictures, social media, passwords Apple IDs emails you name it! They were able to sync everything up and get me on my way with a new phone go to the store. Skip the rest. You’ll thank me later.”
“The service was great the the Latino manager with braids, it was great. I purchased the things that I need, and I was in and out in 10 minutes. He was training a new employee, a young that just started 3 days prior name Maria. If I'm not mistaken, and she is going to be a great access for your company. She's very polite. I'm not afraid to ask questions and very eager to help
Thank you so much. I've been a Verizon customer for almost 30 years. Because of the great service, I get, and I will continue being a Verizon. Customer, because you guys hire staff members like those. So thank you so much.And you deserve ten stars, not five”
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“I dropped my phone in a creek and after calling and going to another att store I had no option but to pay 300 bucks for either a replacement or new phone. My mom called this store in Oxford and spoke with Matt who said he could help me get a new phone and not have to pay that much money at all. He was very patient and kept his word and I only paid $43 for a new iPhone 16 when I had a 14 prior. Very very good experience, will talk to Matt for any future issues if needed.”