“Having spent two fruitless days trying to buy a recliner from Bartletts in Charlevoix, we called Brad at Kaufman. Within an hour, I purchased the lazy boy that I wanted. Don’t waste your time with Bartletts call Brad at Kaufman.”
“It's been about a week or so since I've been there but I purchased an exterior door. And the girl in that department was fantastic. How helpful you ask? So helpful that she even called my phone about 20 minutes later, before I could even get out of the parking lot, to make sure that I had all the items I needed since she didn't personally pull my order for the pro desk pickup. That's service that practically doesn't exist anymore. That girl needs a management position!!”
“Everything was good. Found everything I wanted. The only odd thing that happened was when an employee mistakenly took away my cart and put all the items back on the shelf.”
“They are exceptionally well, to do business with I. Recommend them to anybody, they have just been fantastic. Thank you so much for allowing me to do business with you”
“There is a big variety at this store. The staff is ready to help and answer any questions you have. They ask about your needs and suggest the best fit for you.”