Cricket Wireless Authorized Retailer offers a mixed experience for customers. While some find the customer service lacking, with one employee described as unhelpful, others praise the store's staff, particularly Donna, who is noted for her friendly and helpful demeanor. The business is appreciated for its affordable service and lack of hidden charges, though the stores are primarily focused on phone sales rather than comprehensive support.
Have not had a good experience at this store until Donna showed up. She is amazing and she deserves a raise. She always has a smile and is very helpful.
August 2024
Sometimes they help but not often. I need a new phone lol
September 2022
Giving a 3 in petoskey Michigan. Had to pay bill. Was looking for newer phone.. The customer service in the just seemed like he was trying to talk me out of it.. Well saved me the money to look other places, I guess
