Fletch's Buick GMC Audi Service in Petoskey offers a range of quality automotive services and vehicles. Customers appreciate their excellent customer service and friendly staff, who are known for being helpful and making the buying process smooth. The dealership has a good reputation for dealing with customers who trust their expertise and genuine care. Many customers have purchased used cars, including models like the Yukon Denali and Audi A6, and are satisfied with the service they received. Salespeople are recognized for knowing their vehicles well and helping customers find the right car. The service department uses only authentic manufacturer parts, ensuring vehicles are maintained properly. Although one customer experienced a delay due to a fuel line repair on a used car, the dealership covered the repair and provided a loaner, showing their commitment to customer satisfaction. Overall, Fletch's is praised for its friendly staff, helpful service, and dedication to making every visit a positive experience. Whether buying a vehicle or getting maintenance, customers feel confident and well cared for at Fletch's Buick GMC Audi Service.
Melissa was fantastic!! This will be our 2nd purchase with Melissa, she is very knowledgeable and attentive to her customers needs. Ren was also great, he was able to match my preferred financial institutions interest rate! Thank you, I'm sure we will be back when our child starts driving.
June 2022
Niel Tveten at Fletch’s helps us every step of the way when we purchase vehicles, he’s young, charismatic, and flawlessly walks us through our car buying experiences! The entire staff at The Fletch’s dealership should be proud! Ask for Neil!
May 2022
Great service , have dealt with these folks for years. They lookout for their customers excellent vehicle purchase experience.
