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“Staci B in the Howell location helped us out tremendously with some detailed requests. She was friendly, fun and so efficient! We've never run into an LOC employee who isn't anything but exceptional! Thank you!
Charity also helped confirm things and was so sweet and helpful!”
“I needed to make a cash deposit today, that option was not available at the bank's ATM. It was 9:00 am, I was on my way to work and didn't have time to run through the drive-through or go in and deal with people. How can a cash deposit not be an option at 9:00 am? Frustrating.
53rd needs a second ATM in Howell on the west-side and gives people another option than just the one at the bank.”
“I came into the Howell on Latson Rd branch this morning. My original teller (Katherine, not positive of the spelling) had to escalate me to the Assistant Branch Manager: Kelly Fletcher. I did have to wait because Kelly was being practically screamed at by another gentleman since before I entered the building.
I was shown to a mini room to wait my turn while Kelly did her best to de-escalate the screamer. She kept very professional the entire time while dealing with that crazy man.
When Kelly was able to get to me, she was apologetic, though I told her it wasn't her fault and that she had handled that situation to the best of her ability.
She was able to solve my own issue very quickly. The staff at this branch was incredibly helpful, polite, patient, and kind.
A big thanks to Kelly and Katherine for helping me in the midst of my own financial crisis (and for ignoring my tears from being overwhelmed between my own issues and the gentleman yelling).”
9AM - 5PM
8081 Main St, Dexter
Banks
“I have to say this is probably the best hunnington bank, Sean and Grace are very very nice and great energy people.. Very consistent with fantastic customer service...”
“Lisa, thanks for helping us open our teen's first account! I know the foster situation and my closed account from 7-8 years ago presented their challenges. The last minute accommodation was so appreciated- and especially after LOC CU turned me away for being a nurse!”
“I like having a bank with friendly tellers and managers that fix my problems, answer my questions and do what they say they’re going to do. I know online banks have some advantages but having a place you can walk into and find a human to talk to is important to m.”
“Chelsea State Bank has always been a very helpful community bank. I have been a customer for over 20 years. The staff is always friendly, and I like the small town feeling, being called by name when I walk in the door. A HUGE shoutout has to be given to Carie Tillman, a Branch Manager, who went above and beyond to help make my transactions simple and seamless. She was always one step ahead and made it a smooth experience. I would recommend CSB to anyone.
Lorna Tackwell”
“Brooke Edwards is the most understanding and responsive banker I have ever worked with. No matter what you need, she is going to go out of her way to assist you. Highly Highly recommend.”
9AM - 5PM
8123 Main St, Dexter
Banks
“I had an appointment at this branch yesterday at 4:30 PM. I was running late due to a meeting at work that lasted much longer than I had anticipated. The ladies behind the counter were extremely friendly and did not seem annoyed with the fact that I was 15 minutes late for my appointment, even though they were closing at 5:00 PM.Becky was the person who helped me with a name change and notarization of a document. She was seriously the nicest person that I have ever dealt with at any business.I really wish that I could give this branch a ten star review, because they deserve it!!!”
9AM - 4PM
4299 E Grand River Ave, Howell
Banks
“I called about a charge from months ago that I had questions about and Carly was so helpful! She was patient and took the time to find a needle in a haystack. Also, the call was picked up within 2 rings, which was awesome. Thanks!”
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“A big thank you to Tracey Keller at Huntington Bank in Pinckney for assisting my wife in opening a bank account for our teenage son. This was his first bank account and he was thrilled! Tracey made the process enjoyable and effortless.”