Gerber Collision & Glass in Plainwell is known for its quality collision auto body repair services, supported by a National Lifetime Guarantee for as long as customers own their vehicles. The shop caters to all makes and models, offering free written repair estimates. Many customers have expressed satisfaction with their experiences, highlighting the informative and friendly staff. One customer praised the timely repairs and attentive communication throughout the process, while another appreciated the high-quality work done after a serious accident involving a deer. However, not all experiences were perfect. A customer noted issues with an inaccurate initial estimate that led to extended repair times and confusion surrounding additional damage. There were also concerns about lingering chemical odors in the vehicle post-repair, as well as a mishap with the spelling of a name, which contributed to a lack of trust in the service provided. Despite these challenges, some customers received positive feedback for specific services, such as windshield replacements, indicating that while there are mixed reviews, many still recommend Gerber Collision & Glass for their repair needs. Overall, the business strives to deliver quality service, although some customers have encountered bumps along the way.
They did a great job on our Maxima! We are very pleased.
April 2025
Great customer service and fast turnaround time. Helpful and communicative, great result for vehicle as well.
April 2025
They did an amazing job on our car! It looks as if nothing ever happened! AND they even detailed out the inside when they were done! We were very happy with our experience!
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop