Genisys Credit Union provides a range of financial services, including checking and savings accounts, credit cards, mortgages, and auto loans. Multiple reviews highlight exceptional and helpful service from staff members, who are described as knowledgeable, patient, fast, and professional. Employees are noted for going above and beyond, explaining things clearly, answering questions promptly, and making processes feel smooth, stress-free, and personal. The service is characterized as trustworthy, dependable, and outstanding, with specific mention of great advice and genuine care for clients. Overall, experiences with the credit union are reported as wonderful and exceptional.
Marie at the Pontiac location was absolutely amazing! She was incredibly responsive, patient and pleasant to interact with! Her service reminded me of what customer service used to mean! You rarely encounter people like her in the service industry these days. She made the entire process so much easier!
June 2026
Two a t m drive through available plenty of parking
June 2026
They took care of what I needed with professionalism
