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“Had a fraudulent charge on my debit card. Went to Pontiac office, was serviced by Jennie. She was very efficient, informative and took care of the situation and explained what would happen going forward. Got a new card, Pin number within 10 minutes.
So glad the lobby is open now to have the interaction with a real person.
Great experience.
Thank you,
Mary Baker”
“I just like to say that my experience with Amanda was amazing. She was so helpful so polite so professional I appreciate her and I really enjoy my experience working with her to resolve my issues. Thank you so much.”
“The security officer was very pleasant and my experience today was great. Cecilia was the teller and she could have been a little nicer and more professional. I was in line and I felt like she was waiting for me to speak to her.”
9AM - 5PM
1648 Perry St, Pontiac
Banks
“I went to Flagstar Bank because I recognize the great investments that your corporation has made into the people of Pontiac.I was pleasantly surprised at the warm greeting I got on a Saturday morning from the staff. I needed to open 2 accounts, a personal one and one for my late father's estate of which I am the administrator.Ms. Shemeka Randolph took care of all of my issues quickly and professionally. She explained the process and she even checked my credit score and offered to connect me with the mortgage representative who could give me advice on what to do to improve my score and meet my financial goals for the future.I would recommend your bank to anyone I know is looking for a financial institution who cares about people and works for them.”
“Amy Thickstun she goes beyond to help us. We admire her passion to help all her customers, anyone who looking into buying a home or open a checking account go see her at Pontiac Location PNC you be blow away how great she is. I recommend her go anyone if you want real customer service Thank Amy”
9AM - 5PM
584 Perry St, Pontiac
Banks
“I've been banking there for several years now and I have always had a nice experience, but today was truly exceptional! The whole staff is so welcoming, helpful and really funny. I went in for a simple change to my account and was helped into changing just a little bit more to help me receive better interest rates that I am grateful for. Who knew I was going to end up laughing so hard and feeling like a welcomed neighbor just having a bank transaction? Allen is hilarious! Thanks everyone for an unexpected fun day!”
Open 24 hours
41 N Saginaw St, Pontiac
Banks
“24hrs ATM just 3 min away from my home is what I like about this place. ATM is located inside the building so you need to tap or insert your card outside the building to gain access inside. I think it's just an additional security from their side but I got my work done so I'm happy with it👍”
“I love this location, they been very helpful since I started banking with them a year ago. Everyone at the location is very friendly, I tell all my friends and coworkers to go open account here. Myya opened my account, but jean,Chris and micha are all helpful and a wonderful staff.”
Banks
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Banks
“Marie at the Pontiac location was absolutely amazing! She was incredibly responsive, patient and pleasant to interact with! Her service reminded me of what customer service used to mean! You rarely encounter people like her in the service industry these days. She made the entire process so much easier!”