O'Reilly Auto Parts in Pontiac, Michigan, located at 234 East Walton Boulevard, is a highly regarded auto parts store known for its cleanliness, organization, and friendly staff. Customers appreciate the store's wide range of parts, tools, and accessories, as well as its helpful services, including battery testing, bulb installation, and a loaner tool program. The staff is described as knowledgeable and attentive, often going above and beyond to assist customers with their automotive needs. Many reviews highlight the exceptional customer service, with staff members readily available to help, even during busy times. One customer shared a positive experience when they needed assistance in changing an alternator, noting the staff's willingness to provide tools and check on their progress. Another customer praised the quick service when buying a taillight bulb, receiving help with the installation as well. Overall, O'Reilly Auto Parts is recognized for its commitment to customer satisfaction, making it a go-to destination for vehicle maintenance needs. With over 6,000 locations across the U.S., O'Reilly Auto Parts ensures that quality service and support are always nearby.
The staff members were professional, went out of their way to help me with my tire, and were thorough and informative. I'm grateful for the experience and would be happy to come back again for future Auto part service and accessories. Pay your people and pay them well and customers will return. It's just that simple.
May 2026
Good people work here but these part stores have to lower their prices because online stores are taking over. Amazon and rock auto way cheaper for the same part.
February 2026
Great location. Guy was very helpful and remembered who I was when I came back to return a battery core
