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9AM - 1AM
5239 Portage Rd, Portage
Car Rental
8AM - 6PM
5235 Portage Road Rm 140, Portage
Car Rental
“Upon our arrival to the Kalamazoo airport after a long Flight, our rental car was not ready as promised. Megan with Alamo reached out with a personal apology and excellent customer service to satisfy our rental agreement with Alamo. Because of Megan, we will always choose Alamo first before any other agency. Do not hesitate to use Alamo whenever you need a rental car.”
9AM - 1AM
5235 Portage Rd Rm 140, Portage
Car Rental
“If I could give Kendra at the National counter a 10 rating, I would. Talk about an employee who cares about their customers. My flight was delayed from Chicago, and I was nervous I would have missed getting a car to drive to South Bend. When I turned the corner and saw her smiling face, I was relieved and very happy. She said she stays until the last flights come in, just in case anyone needs a ride. WOW!!!! (The time was 12:20AM) I work in franchising and to know an employee is this thoughtful and cares that much for their customers' needs to be recognized!! She is a gem!!!”
8AM - 7PM
5239 Portage Road, Portage
Car Rental
“Deairra Burton in Portage, WI is incredible. She is above and beyond the best rental car employee. Kind, efficient, patient thorough and concise. She made the process quick and went above and beyond. I asked fir a few recommendations and she was super helpful! Thank you very much!”
“UPDATED: I initially had a frustrating experience at the Enterprise location inside the Kalamazoo/Battle Creek Airport (AZO)- there was a significant wait at pick-up and a communication gap regarding pre-existing damage on my vehicle. However, I want to highlight that Megan, the location manager, stepped in and made things right in a way that genuinely impressed me. She was proactive, empathetic, and went above and beyond to ensure I was fairly compensated. This is what superior customer service looks like- not the absence of problems, but how a team handles them when they arise. I will absolutely be returning to this location because of how Megan handled my experience.”