JCPenney is a large apparel and home furnishing retailer offering a wide range of kids’, men’s, and women’s apparel, footwear, jewelry, and accessories. Customers report a great shopping experience with deals and sales, praising the nice layout and great selections. The store provides a fun atmosphere with appealing scents. It is noted for high-quality sheets that wear nicely for years. Shoppers appreciate the massive catalog and variety of sizes available both in the brick and mortar store and online. However, some customer service experiences, such as at the jewelry counter, have been noted as unsatisfactory regarding coupon honor. The store features national and private brands.
It's sad that a once might bastion of retail has fallen so far. Very little stock available, and the only employees were working registers, no assistance available.
June 2026
Definitely one of the bigger JCPenney's two floors of items definitely takes you back to the 70's and 80's version of mall shopping before the takeover of online shopping. It was very enjoyable.
May 2026
We wait for the big sales and buy our window coverings from Laura. She has decades of experience and knows the inns and out of the different manufacturers.
